Loved the product so much that I became a pro customer almost immediately. It keeps my notes synched between phone, tablet, laptop and desktop so that I look like a magician pulling rabbits out of my hat for customers. I depend upon it and use it many times per day. Sure, some of their competitors have more bells and whistles, but it would take a lot of convincing to move me to another product.
They stopped innovating and now their competition does what they do better.
Been using Evernote since '08. Still happy with it overall.
I just looked up my oldest note, which is from August 1, 2006! I use Evernote for all of my notes with the exception of shared family shopping lists. It is literally my brain. I can look up briefing notes from a company I interviewed a year ago on the fly and ask for an update on an initiative they mentioned. My travel ticklers, recipes, saved shopping items -- everything goes into Evernote. I happily pay for the upgrade!