The problem with Eagle is that they do not allow their potential users a payment option other than Paypal. As if every person on the planet uses paypal or as if paypal works everywhere in the world. I have been requesting for over 4 months now other means of payment as I do not use paypal but the company constantly ignores the request for any alternate payment option.
Incredible software, and rarely paid to use away, after the use of special special want to thank the software, now the 4.0 beta version, for me has been close to perfect, linear style is also super beautiful.
Eagle soars where other media management apps have been left behind. Was looking for a replacement to pixave and ember before that. Great for managing a taggable, searchable library of assets.
Well ever since office antivirus Sophos detected it as a ransomware, the admin department have told me to uninstall it on my work laptop, I had around 3 years of inspiration stacked with all kinds of tags, folders and notes. Eagle team hasn’t helped me on this.
Hi Dheeraj,
Thank you for reaching out to us! We are very sorry to hear your experience, I understand how frustrated you must be.
To help you solve the problem, first we have to clarify Eagle App is not a ransomware nor do we encrypt any virus, this is a report provide by Virustotal a company that help analyze suspicious files, domains, IPs and URLs to detect malware.
We have use Virustotal service to run our software file with current popular antivirus vendors in the world, which NO security vendors and NO sandboxes have been detected, you can rest assured. You can also upload your own version to test out as well 😊
Full reports here 👉🏻https://www.virustotal.com/gui/f...
Secondly, to help you continuing enjoy Eagle App to boost your workflow, here is what we found on your antivirus Sophos customer service site "Deal with malware detected by Sophos deep learning", it states its deep learning can occasionally report a legitimate file as malware (a false positive), you can follow the steps provided on their "Allowed applications" page to resolve this issue!
Deal with malware detected by Sophos deep learning
👉🏻https://docs.sophos.com/central/...
Allowed applications
👉🏻https://docs.sophos.com/central/...
Hope the above solution will clear your concerns, if you have other concerns or additional feedback, please don’t hesitate to reach out to our customer service team via service@eagle.cool We’d be more than happy to give you our best advice! Thank you for your support :)
