Catawiki

Great marketplace, great Sellers

The experts are very uninformed and unfair. They manipulate people according to who they want, there is no equal sales environment.

It has been my unfortunate experience, that crooks (especially Belgian crooks) sell at Catawiki because Ebay protect buyers much more than Catawiki does.

Seller pls think twice No customer support to seller always take more than 1-2 week then reply Unfair to seller , ship out item reach buyer side t, buyer change her mind cancel then catawiki just cancel , no return the item and also no reverent payment Sold item buyer received its fake but no return to seller Account can’t link to Payoneer , many order pend ship out and I can’t received money almost one two week till now can’t solve and mention no their issue , what I saw other platform just redo connect why can’t just help to do ( seller no access)

No customer service. No resonance from sellers .

AVOID. I've bought a watch and in the ad it says that it have a 16cm strap. According to common sense the strap is the part that connects to the watch. So to calculate the diameter I added the size of the watch to the size of the strap and concluded that it fits ok. Once I received it I found that the 16cm was the total diameter. Reach out the seller and he told that my understanding was not correct. Opened a dispute in Catawiki (it took one month to get their supposed experts an answer) and at the end they said that a strap is the total watch, even after sending them several examples of sites showing how to measure a watch. They simply closed the dispute without any further response to my arguments. They only defend the sellers. It was my worst experience buying in an auction. Don't recommend at all. Now I understand why they don't accept PayPal. They might say that I missed a deadline to provide evidence. AMAZING!!! I never missed any dead line. I send all the evidences that were asked and this ends by the supposed expert saying that Strap is equal to the all diameter. I send several specialized sites where they show how to measure a strap and the diameter and Catawiki just invented a new definition of Strap and closed the claim. Just Amazing. AND ASKED HOW I COULD APPEAL AND GOT NO ANSWER. AVOID.

Απαράδεκτη πλατφόρμα. ΕΞΑΠΑΤΟΥΝ ΤΟΝ ΚΟΣΜΟ. Αγόρασα ένα δίσκο που σύμφωνα με την περιγραφή ήταν ασημένιος. Τον παρέλαβα και παρά τη σφραγίδα και την υπογραφή με γυμνό μάτι φαινόταν ότι δεν ήταν ασημένιος!!! Μου το επιβεβαίωσαν επιπλέον 3 αργυροχόοι στη συνέχεια. Ζήτησα τα χρήματα μου πίσω καθώς το προϊόν δεν ήταν Ασημένιο όπως αναφερόταν στην περιγραφή. Η πλατφόρμα ανέφερε ότι δεν μπορεί να κάνει τίποτα γι'αυτο και να επικοινωνήσω με τον πωλητή! Από τα 308 ευρώ που πλήρωσα ο πωλητής ανέφερε ότι αν του έστελνα πίσω το δίσκο μπορούσε να μου επιστρέψει 213!!! ΑΠΑΡΑΔΕΚΤΟΙ

Αγόρασα μία ασημένια λαβίδα για τη ζάχαρη αλλά δεν την έλαβα ποτέ. Ο πωλητής την έστειλε με τη φτηνότερη αποστολή εάν και η τιμή που ζήτησε για τα ταχυδρομικά ήταν υψηλή. Ο κωδικός δεν υπήρχε ούτε στο ταχυδρομείο όπου και αναζήτησα το αντικείμενο. Ζήτησα τα χρήματα μου πίσω από την Catawiki και παρά τα επανειλημμένα μηνύματα μου δεν απάντησε ποτέ. Ευτυχώς που το αντικείμενο ήταν μικρής αξίας. Εξυπακούεται ότι δεν θα ξανααγοράσω από την Catawiki.

COUNTERFEIT / FAKE items and appalling service Catawiki allowed counterfeit items on the platform which is against international regulations. After I received a counterfeit item and filed a dispute, Catawiki claimed that the item is a "replica" but the materials used are authentic. Laughable, disingenuous and dangerous excuse. Since Catawiki took zero responsibility for the counterfeit item, the dispute was escalated. Catawiki then stated that my account is suspended until I retract the dispute - essentially blackmailing me. Unprofessional, unaccountable and appalling behavior by Catawiki.