Cancelled my subscription because my results were incredibly different from blood test results I had taken around the same time. I don't believe their saliva test to be accurate. I had to contact them multiple times to cancel and instead of canceling the subscription, they paused it which caused another test to be sent to me without my permission. when I emailed them, they would only refund me 70% of the order even though I have written proof I asked for a cancellation prior. be warned.