Anecdote helped us making sense of data that is qualitative in nature like app reviews, customer feedback/complaints and even social media. It is a go-to tool for Business Leadership and Operations Teams to quickly understand customer feedback (from various sources) and help with setting product/business priorities.
To put it simply, Anecdote should be in your arsenal if you want to live by the values of customer obsession and business backward mindset.
Anecdote