I got the highest tier hoping we will benefit from new features like eCommerce, etc and make the investment worthwhile, but not a chance. Not even an addon or a discount, any solution really, all I got was that the ecomm will NOT be available so I am stuck with an account that will become more and more useless over time and not able to use it for my needs. As for the support, I find it very vague, just a few words reply without any details as to what solution can be implemented, etc. I just wished they would reconsider their strategy and make their customers happy. At this stage, I would not recommend this company and its policies. I hope they prove me wrong, apparently, I am not alone in this unfortunately.