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Zendesk Sunshine — Open, flexible CRM platform built on AWS
Zendesk Sunshine is an open, flexible CRM platform. Sunshine is built on AWS and lets you seamlessly connect and understand all your customer data—wherever it lives—and use it across your business. It’s fast, powerful, and gives you the freedom to build any customer app or service you can dream of.
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Anna Filou
The website gives no info on the product whatsoever. The design is great, but how does this actually differ from the competition? I'd love to see some screenshots, GIFs and actual features.
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@anna_0x Thanks for the feedback on the site. You're right, the features page is a little buried. You can find it by clicking the "Start building" button: https://www.zendesk.com/platform...
Sunshine is the new brand for Zendesk's developer platform. Our most innovative customers have long been using Zendesk as a platform but we never actually gave it a name before. With the announcement of Sunshine we're giving it a name and significantly deepening our developer-first offerings with some new APIs that are generally available today (Custom Objects & Relationships), some that are in beta (Events), and some more that are coming in 2019 (Profiles, Conversations).
You can see a list of the new and upcoming APIs under "Customer Data": https://www.zendesk.com/platform...
@jesephm Oops sorry about that. The features page is buried behind the "Start building" button. https://www.zendesk.com/platform...
You're not wrong @anna_0x 😬. I'm working with our web team to get that changed in the next update.
@joseph_mccarron @anna_0x would also emphasis its for developers was expecting to see a slick salesforce / hubspot crm killer ... didnt find it. 😞
So I checked on the product and look interesting, I clicked on the start your trial button and it lead me to start up a zendesk trial account. Within the account after logged in, there are no trace of the new "Sunshine product". Am I missing something?
@marcoatwill Exactly the same here. Click on start building, page links to the same page.
Click 'Start your trial' - just the register page, signin & the exact same Zendesk Agent page.
What a waste of 15mins. No information, no pricing or screenshots!
Wow! Way easier than developing for other ecosystems. Really interested in learning more about accessing data across data sources without it all having to be in Zendesk.
I'd love to see at least one screenshot of what it actually looks like.
No why would you go and say that this is a CRM when it in fact is a developer platform? Let's call a donkey a donkey, eyh?
I must say, I'm quite excited about Sunshine. I love the freedom afforded by an open CRM and imagine it will have a fairly significant impact on the industry.
Very nice post here and thanks for it .I always like and such a super contents of these post.Excellent and very cool idea and great content of different kinds of the valuable information's.
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Great thoughts you got there, believe I may possibly try just some of it throughout my daily life.
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Isn't everything built on AWS these days? Why is that in the tagline like it's special?
Thanks for posting the best information and the blog is very helpful.
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