Introducing the next-gen AI Copilot for product teams to automatically transform Voice of Customer into actionable product insights and build revenue-focused roadmaps
👋Hi Product Hunters — Prashant here, the founder and creator of Zeda.io.
Three years ago, my co-founder Vaibhav and I embarked on a mission to make product management simpler & smarter and launched Zeda.io to address the ***"what to build"*** question. This version
After engaging in 300+ conversations with product leaders, we realized how crucial a role AI would play in transforming product management in decades to come. Today, our dedication to this mission has only gotten stronger.
But here’s the kicker.
😶🌫️ The Problem
Voice of customer (VoC) has become a myth, really.
Product teams are drowning in a sea of user feedback scattered across platforms, and the sheer volume makes it impossible to capture the essence of important conversations that impact product success. As a result of not taking VoC into account, decision-making becomes biased and less objective.
🫡 The BIG Problems
→ Critical insights slip through the cracks, resulting in missed revenue opportunities.
→ Product teams spend excessive time in analyzing user feedback, hindering actual product build.
→ Customers are not updated in real-time, and closing the feedback loop becomes even more difficult.
✨ What We Built
We are super thrilled to introduce Insights 2.0 by Zeda.io - your AI Copilot for transforming voice of customers into product-led revenue.
✨ Auto-capture insights from conversations on your Slack or Intercom; no manual work required.
✨ Surface personalized insights for key product areas with the flexibility to customize and focus on what's important for your business.
✨ Keep tabs on how each customer signal affect your revenue, ensuring strategic foresight in product planning — in real-time.
✨ Get ready-to-deploy AI insights reports that cover customer issues to growth avenues.
👁️ Vision
Our goal is to equip the next million product entrepreneurs with an all-in-one AI copilot that automates the routine work, drives revenue-first product outcomes, and enables innovation — beyond boundaries.
The idea is to “Transform” product management with AI and unlock limitless possibilities!
Amazing use case for customer-obsessed teams using Gen AI. Must-have for teams to keep the product experience top-notch and reduce churn. Congrats on the launch to the entire Zeda.io team.
Congratulations on the launch @prashant_mahajan & Team Zeda.io! The Product looks super awesome and the use case it solves around VoC is great. Looking forward to using it.
This is going to make collection, analysis and actioning upon customer feedbacks a breeze, freeing up time and bandwidth to actually start working with those feedbacks. Way to go Team Zeda!
Congrats on the launch @prashant_mahajan and team Zeda!
AI Insights 2.0 looks very neat!
What integrations does it support out of the box?
Also, how does it estimate revenue impact?
Congrats on the launch @prashant_mahajan. As somebody coming from the product background, I can related to the cumbersome process of doing all the user and feedback research. Product looks great!!
Congratulations team on the launch of Insights 2.0 by Zeda.io! Excited to see how your AI Copilot will revolutionize the way product teams capture and leverage customer insights for product-led revenue. Here's to unlocking limitless possibilities in product management with AI! 🌟
Thank you! 😊 @june_harrls1
Insights 2.0 is all about driving your planning via customer & revenue impact.
The number one thing to do is - integrating your feedback sources and CRMs. All of your decentralized feedback is brought into a single backlog in Zeda.io, then linked with your customers data and their revenue impacts.
That's literally all you need to do - our AI takes care of the rest! It generates Insights from your customer voice and even creates special reports for 'New revenue opportunities' and Churn & lost deal reasons'. Here you can learn working on which insights will help your sales teams win more prospect accounts and which ones have led to churn or lost deals before - put a quantitative revenue figure against each of these insights.
Zeda.io