Hi Hunters! I'm Dan Erickson, Co-Founder and CEO at Viable, and I'm thrilled to share our latest version with you. We've made significant strides since our last Product Hunt launch 2 years ago, and we can't wait for you to experience it. 🚀 At Viable, we understand that customer feedback is essential for improving your product. However, analyzing that unstructured data to gain actionable insights poses a significant challenge. True analysis that goes beyond simple summarization is resource-intensive and incredibly difficult for technology to replicate – which is why, until recently, no company has tried. Until Viable. Our solution harnesses the power of GPT-4 to automate qualitative data analysis at an unprecedented scale, freeing up valuable time for your team. Customers like Uber, AngelList, Latch, and Sticker Mule trust our insights to help them increase NPS, reduce support ticket volumes, build product roadmaps, and save on operating costs. Here are just some of the updates in the new product: 🤖 Generative Analysis 2.0: By far the most exciting update in this launch is our new analysis engine. Our state-of-the-art AI provides in-depth change over time analysis, even more actionable insights, and improved ability to analyze and chart your data. ⚠️Alerts: You asked for them, and they're finally here! With our new Alerts feature, you'll receive automatic email notifications when there is a significant increase in volume for a particular source/classification combination. For example, you might receive an email alert stating that "Zendesk complaints have spiked by 256%." 🔍 New Universal Search Experience‍: We know how important it is for you to quickly and easily find the insights that matter most to you. With our new universal search experience, you can search both themes and raw data simultaneously. ⚙️ Report Filters‍: Easily narrow down your data to find the most relevant insights for any team or department. Instantly filter any of your reports using metadata tags to hone in on feedback for a specific product line, brand, or region within your company's portfolio to see how it differs from the overall analysis. 📊New Charts: Better visualize your data and gain deeper insights with charts that provide volume and percentage breakdowns across various axes such as theme, section, classification, and more. With these visualizations, you can quickly and easily identify trends and patterns in your data, making it easier to make informed decisions that drive your business forward. 💡 And so much more, including new integrations, improved report builder to help customize your reports, and UX improvements. If you've used Viable before, you know our AI has the potential to make a significant impact on teams like yours. And if you haven't, now is the perfect time to try it out and help us spread the word. We’re giving all Hunters your first analysis (between 1,000 to 2,000 data points) for free so try it out, and let us know what you think! 💬 http://askviable.com/product Thank you for joining us on this journey to revolutionize data analysis. We can't wait to hear your feedback! If you'd like to ask me anything, feel free to reply here or stop by my AMA. p.s. Thanks for hunting us @julien, you're such a great supporter!

I'm loving the new features in Viable 2.0. 🎉 Their solution combines GPT-4 and multiple state-of-the-art AI models to automate qualitative data analysis at a very impressive scale, freeing up time for your team. I've been following the company closely, and I'm excited to see how these updates will help users gain deep insights into their data. The new universal search experience is a game changer, allowing users to search both themes and raw data at once, while the report builder and filters make it easy to save time and customize reports to fit anyone's needs. Big-name customers like Uber, AngelList, and Sticker Mule trust Viable's insights to help them increase NPS, reduce support tickets, build product roadmaps, and save on operating costs. As an example, Latch’s product team was able to save nearly *1,000 hours* last year using Viable's insights. Congratulations on the launch, and I excited to see what new integrations Viable will roll out in the coming months. Keep up the great work! Don't forget to upvote Viable on Product Hunt and check out their website to learn more 🚀🚀🚀

Hi! Good luck on the launch! Can I analyze with viable firebase database?

I'm thrilled to have helped build the latest version of Viable! It's been an amazing journey to witness how far we've come since our last launch, and I can't wait for you to try it out. Viable is all about providing valuable customer insights through automated qualitative data analysis. With our generative analysis engine, powered by GPT-4, we can deliver more actionable insights at an unprecedented scale, freeing up your valuable time. It's an honor to have companies like Uber, AngelList, Latch, and Sticker Mule as our valued customers, and we're excited to help even more businesses improve their NPS, reduce support ticket volumes, and save on operating costs. We've been working hard on this latest release, and we're excited to introduce new features like Alerts, a new Universal Search Experience, and improved report filters and charts. These updates will help you find the insights that matter most and make informed decisions that drive your business forward. As an engineer on the team, I'm incredibly proud of what we've achieved, and I can't wait to see how our customers will benefit from these updates. We're offering all Hunters your first analysis (between 1,000 to 2,000 data points) for free, so give it a try and let us know what you think! Thank you for your support, and here's to continued innovation and success at Viable! 🎉

Super excited about this launch; the team has put so much effort and love into this product. Even we were surprised by the depth and quality of the analysis generated by our new 2.0 Analysis Engine. We can't wait for everyone to see what we've created!

Viable is a badass tool with so many use cases. I keep telling people about it and they're constantly impressed and inspired.

Jeff here, Chief Product officer and Cofounder at Viable (that's me in the video above!) Im SO EXCITED for this launch! The team has worked tirelessly over the past several weeks to tie all of the upgrades we've made over the last couple of years into the worlds best generative analysis engine. The AI is so smart! We recently did a demo report on Peloton iOS and Android app reviews, and one of my favorite themes that it detected was the complaint: "Inability to Preload Classes" and it points to the fact that mobile users can't download the class, which really effects peloton users with low bandwidth or who are exercising outside. If I was a PM at Peloton, I'd use this info to build a preload or "saved classes" feature. And the cool thing is, I didn't read a single review myself. The AI took it all in, broke it up into these actionable themes, and got me up to speed with Peloton's user feedback in no time flat. This level of customer understanding unlocks HUGE speed and accuracy benefits. You get solid data backed insights that help you make solid data backed decisions. You will spend less time building things that don't get used and more time making customers happy, and you'll increase your iteration speed while you do it! As you can imagine, we're all about feedback here at Viable! So, what are your thoughts? What data could you hook up and what insights might be useful to you and your team? Any questions or feature requests? I'm all ears :)

Can you connect it to YouTube comments?

Pumped for the release of 2.0. If you're a team with a ton of customer data, Viable is essential to get a true understanding of your customer's voice. NPS, product roadmap, customer support - foundational stuff. Congrats team!

Awesome job, team!!! 🎉🎉🎉 I am eagerly anticipating this launch, fully convinced that it will bring about significant benefits for many companies!

Congratulations to the entire Viable 2.0 team on the amazing launch on ProductHunt! 🎉 It's truly inspiring to see how this cutting-edge Deep ML-based service will revolutionize the way businesses process and analyze customer feedback. I am so proud to have played a role in helping build this phenomenal product! Viable 2.0 is a game-changer, empowering companies to identify and address key issues in order to build better products that truly resonate with their customers. Kudos to everyone involved, and I can't wait to see the positive impact Viable 2.0 will have on the business landscape! Cheers to the bright future ahead! 🚀👏

Congrats on the launch! V2 looks awesome.

Way to go Danny V and Erickson Bros!!!

Viable has come a long way and definitely deserves some praise. Dan and the team have created a product that saves countless hours of work for teams, and every company should probably Viable into their stack at some point. Give it a shot.

Congratulations on the launch @nicolebans and the entire team behind the scenes at Viable. Can't wait to see what comes next from this incredible product! What a cool way to synthesize data at scale

Congrats on the launch @techwraith @jeffreykaine! New update looks great.

Upvoted, good luck!

I am so happy to see that Viable 2.0 is finally here on Product Hunt! 🎉 As a marketer, I have seen the power and value that Viable brings to a team. I hope this launch helps others recognize the potential that Viable can unlock for them!

We're doing a live Twitter spaces RIGHT NOW: https://twitter.com/techwraith/s...

Hi, congrats on launch! I’m wondering what about data privacy? Could I work with PII data? My company is located in Europe, so passing GDPR is a must