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p/userguidingThe easiest way to create product walkthroughs.
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Mert Aktas

COVID-Meter Surveys - Reduce uncertainty and churn during the pandemic. 100% free.

byโ€ข

PH's favorite product tour software is now launching a survey tool.
๐Ÿ˜ป Set it up with a few clicks
๐Ÿ“ˆ Learn who'll most likely churn & take action
๐Ÿ’ฌ Integrate with Intercom to set automated messages
๐Ÿ’ธ Free - no limits!

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Mert Aktas
Maker
Hello Makers ๐Ÿ‘‹ We hope you are healthy and safe. And don't worry, it'll all be over soon! ๐ŸŒ… As UserGuiding, we've been struggling with a major challenge in our personal and business lives for a while now. Uncertainty. During the global pandemic, no one knows what will happen tomorrow. Hopefully, in late 2020, we'll be enjoying social life again with friends and family. But now it's time to focus on what we have to reduce uncertainty. While brainstorming on ideas to help our users that are most affected by COVID-19, we've come up with this idea of a free survey tool. COVID-meter is an easy-to-setup survey tool to find out how your customers are affected by the pandemic and offer special promotions to the most affected to reduce churn & help your users. These are difficult times, so we'll offer this new tool to everyone during the pandemic for 100% free and without any limits. Stay safe, and please let us know your feedback ๐Ÿ™Œ
Volkan Kaya
Interesting feature, using this you should be able to proactively reach out and that should help reduce churn. Did you beta test it? If so how did it go?
Alican Bektas
Maker
@volkandkaya Hi Volkan, Alican here from the UG Team. Thank you for the question! Yes we actually did beta test it with a small sample. The response rates are quite promising, led us take some precautionary measures as well. You can check out this article to see how to interpret your own score: https://help.userguiding.com/en/...
Selman Gรถkรงe
Great opportunity to bond with your users and explore their newly-emerging needs. The fact that it is free also lets you try the tool out risk-free. Although I am involved with UserGuiding, I am sure I wouldn't miss out on this tool if I had a business on my own.
Ertugrul Cavusoglu
Maker
@selman_gokce Totally agree! Companies need to act agile in these unprecedented times with the most accurate data available. Thanks for the great feedback!
Aykut Karaalioglu
Another great feature from UserGuiding.com. You guys are top of the market
Mert Aktas
Maker
@aykut_karaalioglu Thank you a lot Aykut. We are proud to have you as a super advisor and an initial investor.
Enis Karakoc
Well thought guys ๐Ÿ‘๐Ÿผ and thanks for free service in these hard times ๐Ÿ™๐Ÿผ I know there are many companies lacking info from their customers now, itโ€™ll be so helpful and easy to understand them with this tool
Mert Aktas
Maker
@enis_karakoc thank you Enis! let us know if you need it for Kunduz :)
Yam Regev
Well, this product is dope and the team behind it is the web's A-Team
Mert Aktas
Maker
@yam_regev Thank you, Yam! Our team keeps learning from the best platform that is called Zest. Such high-quality content always helps us get better! ๐Ÿš€
Zahid SaฤŸฤฑroฤŸlu
It totally makes sense. Getting more insights on how your clients are handling the current situation can show under the radar opportunities. Good idea!
Mert Aktas
Maker
@zahid_sagiroglu Thanks Zahid! Let us know once try it out. We really wonder about your feedback!
Denis Dulici
I believe this is an innovative approach to business during this outbreak as everyone is affected and if they know that you are listening, you can improve your relationship with them. This is definitely going to be a hit, I can't wait to give a shot.
Ertugrul Cavusoglu
Maker
@denisdulici Thank you Denis, your feedback is very much appreciated!
Mehmet Oguz Arikan
Looks really smooth and is risk-free, give it a shot!
Ertugrul Cavusoglu
Maker
@ouzar Thank you Mehmet, please let us know your experience once you use it โœŒ๏ธ
Muzaffer Selimbeyoglu
I donโ€™t believe there is a tool that solves this problem yet, kudos to you guys!
Ertugrul Cavusoglu
Maker
@mselimbeyoglu We're just trying to be as much agile as possible to meet our users' needs, thank you!
Mustafa Tandogan
Loved it ๐Ÿ‘Œ
jseam
Is this a retargetting tool?
Mert Aktas
Maker
@henlojseam hey, thanks for your your question! COVID-Meter is a free survey tool. But, you can retarget your audience with creating custom attributes. Here's more info about how to do that: https://help.userguiding.com/en/... Let us know once you try it out!!
Feyyaz Konuk
Great work Mert, I'll definitely make use of this!
Gรผner Bayram
@mert_aktas Sounds interesting - would love to try
Onur Ozcan
Mert, Thanks for giving a tool high in THIS quality away. Appreciate your generosity, keep up the great work! Onur
Akin Moroglu
Thank you guys for thinking about your audience and offering a valuable feature, you get a big upvote from me!
Ertugrul Cavusoglu
Maker
@akin_moroglu Thank you Akin! Very much appreciated!
Burhan TUTAN
The idea is great, however I hope it meets the expectation. It is a charming tool for businesses that have no idea how they can retain their users lately.
Ertugrul Cavusoglu
Maker
@burhan_tutan Thank you so much Burhan! Glad you found it useful. Let us know your experience as you use it!
Gรถkhan ร‡aylak
It looks solid, simplicity and usability at its best. You guys keep brainstorming what else is needed at these times, splendid upvote from me! Cheers!
Ertugrul Cavusoglu
Maker
@gokhan_caylak Glad you liked it Gokhan! Please let us know your experience.
Rฤฑdvan Caner ร–ncรผ
Quite fast adoptation to real world scenarios. Looks pretty awesome, thanks for giving it away free :)
Osman Koc
Maker
@ridvan_caner_oncu Thank you Rฤฑdvan!
Mel Haye
Absolutly Great HX