Nick Abouzeid

Trill - An anonymous mental health support community 🦋

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Curated, moderated, and private, the Trill Project is an app that fosters high-quality communities built upon support rather than judgment. Our users are confident in their safety and benefit from hearing others from around the globe share and relate to their honest thoughts.

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Izzy
Hi PH 😸, I'm Izzy 🤘. For the last 6 months, Ari, Lexi, Sara, Georgia, and I have been building Trill. Trill is an anonymous and secure social network that allows everyone to freely express their opinions. We started out by forming a team to participate the in the Technovation Challenge. Technovation is a worldwide competition that challenges high school girls to build apps tackling a problem in their communities. Disillusioned with our own sense of "privacy" in our own lives and on social media, and horrified by the stats on gen z mental health, we knew that we wanted to address those. To see if there would be interest, we started out by asking the question "What would you tell the world if no one knew you were telling it?" on Tumblr and Instagram. A bit clunky? Perhaps, but it got our message across, and we immediately received tons of submissions to a Google form. Solely through our own efforts of messaging accounts on Tumblr/IG, and those accounts in turn helping us spread the word, we reached 10,000+ email signups in around 3 weeks, and began our beta. For the last month, we have been adding more users to the beta, listening to feedback, and iterating the app. We may have built Trill, but our users are the driving force behind many feature requests, such as PMing and integrated emergency resources in the app. Feel free to ask any questions, either Ari or myself should hopefully be here throughout the day answering whatever you've got 😊.
Abadesi
@izreiff Wonderful initiative, congrats on launching! I recently saw the CEO of mental health charity Mind state that only tiny a fraction of people who need professional help for dealing with mental health issues get it -- what kind of support do you plan to give in the longer term, particularly for the most vulnerable people in your community?
Izzy
@abadesi Tysm! Right now we have an "Emergency" section built into the app, in partnership w/ Astra Labs, that offers immediate support through crisis hotlines for different topics, i.e. suicide prevention, domestic abuse, lgbtq+ support, etc. In the future we are thinking of ways to recognize "dangerous" posts, or patterns of posts in a user, and 1.) provide relevant support and education within the app, and 2.) recommend that they schedule an appointment with a professional, or suggest a crisis call, so they don't have to actively seek it out themselves, which not everyone is ready or willing to do. We're also super open to ideas, so if you're thinking of anything else my dms are open!
Abadesi
@izreiff I'd love to share this with the Leap community, are you members? Would be great to tag you so people can ask Q's etc.
Ari Sokolov
Thanks so much for sharing Leap with us @abadesi. We are not members right now, but have applied to join.
Izzy
@abadesi I'm on Leap @izzyreiff, that'd be great!
Nick Abouzeid
The world needs a place connect with others experiencing the same anxieties, frustrations, worries. As we shift from public to private social medias (finstagrams, private group chats, etc.), Trill fills the void to let real conversations blossom online. I'm so incredibly impressed by Izzy, Ari, and the rest of the team. Thousands of beta testers, a thriving community, a beautiful app, all built while graduating from high school. 👏👏👏
Izzy
@nickabouzeid you're the best 😎
Fabio Di Martino
@nickabouzeid What a beautiful project. Coexistence means sharing one's experiences and suffering. Feeling that we're not alone is always very helpful. thank you!
Liana Seidenfeld
Wow. This platform is extremely essential for people everywhere. Thanks guys! YOU ARE OUR FUTURE
Ari Sokolov
@lianaseidenfeld thanks so much for your kind words and support💖.
Tali Tufeld

Super amazing app

Pros:

anonymity, can express yoursel freely and say anything all in confidence

Cons:

Not applicable

John Leonardo

Cool concept, saw it in Product Hunt mailing list (very annoying but sometimes see cool products like this). I'll check it out. Do you have anything open sourced, I could lend you a hand with the networking that you needed if needed. Keep it up, and keep spreading positivity.

Pros:

Clean design

Cons:

Couldn't think of one

Izzy
@jdleo dm us on twitter @thetrillproject! We check/respond to everything there :)
Izzy
@jdleo please send an email to ari@trillproject.com!
Maria Felicity

I’ve used this since it was released, and it’s amazing. The ease of use along with the anonymity quickly made it one of my favorite apps.

Pros:

easy to use, anonymous

Cons:

none

Ari Sokolov
Hi @lyomdhur. Sure and thanks! So we have created Machine Learning Models, trained from posts on Trill, that our moderators use to keep Trill safe. These models determine if a post suggests that a user wants to harm themself, someone is harming a user, or a user plans to harm others. We plan to create an API and/or license these models for developers and tech companies to use, which will allow Trill to sustain itself.
James Cerone
@arisokolov that's a really sharp biz model - may I ask what tool you are using for machine learning - Tensorflow perhaps?
Coco Kaleel

I have had this app since dev and it’s so fun and addictive! Well designed and has a great community that responds quickly and engages in healthy and helpful discussions on anything and everything.

Pros:

Super intuitive and clean design, with a supportive and understanding community.

Cons:

nope

Sarah Reiff

I love being able to have my own little community within trill of people who have had to deal with similar things as me, a great way to get things off your chest without actually having to confront someone irl

Pros:

Amazing outlet for you to really be honest/ open with how you’re feeling and what you’re going through without the worry of being judged

Cons:

nope

Sydney Stenmark

i absolutely love this app. Because it is anonymous i feel like i can post whatever i want and people can help give me advice about my problems. it’s a very positive environment where people reach out to others when they need help or even make friends and give band recommendations. i feel like any teen could greatly benefit from downloading this app

Pros:

i love how trill is completely anonymous. you can post about anything or ask a question and not be afraid of being judged in any way.

Cons:

i haven’t faced any cons yet, this app is amazing

Garg Ankit
Awesome initiative. Suffering from depression, I am now starting to realize the need to share stuff with people without them judging us back. I hope to regain my mental health in the future, and wish the same for the rest of the lot. Any reason you guys went with just the iOS version? Plans for release on Android? A web-based variant maybe?
Izzy
@graciousgarg Hi Garg, thank you so much. We went with just the iOS version because we wrote the app ourselves, like we outsourced basically none of it, and none of us have Android experience. Previously, and right now, we don't have the funds to hire an Android developer to remake the app on Android for us, and we don't think anyone would do that for free (and rightfully so!). Android is definitely hugely requested and it's in our future plans, it just depends on having the money to comfortably hire an Android dev and also keep updating the iOS app at the same level we have been. EDIT: Totally missed your web ask, that's also something we've thought about, but are less sure of.
Lyondhür Picciarelli
Could you elaborate about the business side of the project? How does it plan on monetising, what kind of information is collected/moved and how does the app intend on surviving? Congratulations on the great launch.
Charles LaPress

Nice product for a user group eager to connect to peers, I’ll be interested to see it’s user base grow.

Pros:

Clean user experience

Cons:

Takes a little time to figure out the UX

Xinhua Reiff

a good way to connect people, support each other, build communities.

Pros:

a safe and supportive social media platform for the marginalized community. a rare find.

Cons:

I’ll try to figure it out:)

Hasan Liou
This is a great idea for an even greater cause! I'm still curious, though. What criteria do you use to subdivide these communities? Can users create communities that they don't see? And with the number of communities growing, how will moderation be managed?
Ari Sokolov
@hasan_liou Thanks! 1) They are pretty much random but are based off of the tags a user follows. 2) No. 3) We only allow the number of communities that we feel as though we can moderate sufficiently.
I, Iz
I have been in the beta for almost the whole time, and the team has been way more responsive to ths feedback than any other app. I know we asked for messaging, clicking on other user profiles, following tags, and more tgat have akl been quickly addressed by Trill. A really great community to be a part of.
Ari Sokolov
@isabelreddd Thanks so much for supporting us and us giving feedback along the way 💕.
Abby Irwin, MD
Hello, I am a board-certified adult psychiatrist and am particularly interested in this kind of initiative. I feel this is so important and understand how true understanding can be the route to some relief and potentially can save lives. I am a tech-friendly doctor who is also interested in collaborating and providing professional expertise and insight to help this project. Please let me know if you would like to talk further. I think this is wonderful. Something good can come out of tragedy (Bourdain, Spade, and everyone who is touched by this uniquely painful loss). Abbyirwinmd@gmail.com
Izzy
@abbyirwin Hi Abby, please send us an email at ari@trillproject.com! We would love to connect with you.
just trying my best

The perfect app

Pros:

Easy to use, great logo, wonderful resources, excellent design and color scheme

Cons:

No cons !!!

Aditya Jain
@arisokolov @izzy, Congrats on being hunted, the product feels quiet comprehensive and fun. Looking forward to an Android version too. Can you please share your email, want to talk with you regarding the iOS app
Ari Sokolov
@aditya_jain1 thanks so much! Sure ari@trillproject.com/izzy@trillproject.com
Antony Bearpark
I love the idea of this and understand you cannot create an Android app just yet, but is there a reason why it's not available in the UK?
Izzy
@antonybearpark it should be! thanks for letting us know, we'll get on that asap!