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Journey AI — Map user research into journeys in minutes
Journey AI analyzes your raw customer research and maps it for you in minutes—fast forwarding the weeks-long journey mapping process and making it easy to gain context from vast amounts of customer research without fear of information gaps or bias.
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@jochemvanderveer loved it! I shared with my UX friends
@xavier4ai so nice to hear that! Feel free to reach out with any feedback or questions you might have 🤖
Ah this looks pretty cool -- in some prelim playing around it has unearthed a few unique insights, so this has the potential to be a huge time saver.
Finally -- useful AI :)
@sol_orwell glad Journey AI is working well for you, as the person building it, if you have any questions happy to answer them!
Wow! What an ambitious and interesting product. I'm especially blown away of how easily all insights stick to opportunities created, to get a good overview and not lose insights on the way. You managed to give something very unruly some structure!
I generally agree that the actual work sifting through interviews, synthesising and organising everything is time consuming, though one retro part of me think that process in itself helps me and my team understand and feel more. Do you think there's a risk in automating some of these things too much? An honest and more philosophical question :)
@sabina_sonning thank you!! Yes, it's so cool to see how this solves a complex challenge. On the risk of automation: 100%. We actually spent the last months working closely with researchers, UX and service designers to get as close to mimicking their workflow as possible. But I don't think we should consider removing the mapping process altogether.
It's super valuable to gain an understanding of what you have learned from your customer. That said, not all journeys are created equally. With Journey AI you're main journey can be a map you created, but we're creating the idea that it can have 100s of source journeys (each reflecting a single customer interview) to build up the bigger picture. This is a new, very powerful tool, designers and researchers really love.
@jochemvanderveer Thanks for sharing a bit on how you got there. It does make a lot of sense. Great effort supporting a human process!
Launching soon!
Congratulations on the launch @jochemvanderveer 🙌
I gotta say, I love the landing page of your product! Kudos to whoever designed it.
Looks awesome, congrats on the launch!
Can imagine working through all these touch points manually and making sense of them is a lot of work. Automation with AI makes a lot of sense here.
Good luck today!
@jopie thanks!! it's such a time consuming process we turned into something really fast.
This is so cool - I pride myself on how robust my teams experience maps are but this product automates most of it and produces some insights that I haven't seen in an experience map before. Going straight from user and stakeholder interviews to visualized data is intriguing.. I wonder if an integration with AI note takers like Supernormal 1.0 would be practical?
Definitely going to give this a shot for my next research and strategy project.
This looks quite impressive! In my initial experimentation, it has uncovered some distinct insights, suggesting it could become a significant time-saving tool.
I can envision that manually managing and deciphering all these touch points would be quite labor-intensive. Automating with AI seems like the logical solution in this scenario.
Wow, this looks pretty impressive! In my initial exploration, it has already uncovered some unique insights. This could definitely become a significant time saver.
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