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p/tether-5Bug reporting and feedback directly on your product
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Dan Cleary

Tether - A free end user feedback widget

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The Tether end user widget is a free tool that enables you to get context-rich feedback from your users.
Adjust the styling, choose when it launches and sync your tools via integrations.
Make user feedback easy, reduce churn, and build a better product.

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Dan Cleary
Maker
Hey Product Hunt! Back around for a second time to help teams build better products! @dalton_pierce and I began working on Tether while we were running our software development agency in NYC. As we scaled, we started to run into issues around our process for bug reporting and feedback across our team, clients, and users. Feedback was unclear, lacked the proper technical context, and was spread across multiple apps. This negatively affected our users, gave our clients a sub-par experience, and made our team less efficient. Up until now, we've been focused mostly on the internal use case. Teams doing QA, bug reporting, design QA etc. But today we are launching our free end-user widget! 🚀 With the widget you can: -Enable end-users to report bugs & feedback directly from your product -Adjust the branding to make it feel like an extension of your product -Control how and when the widget appears -Sync your tools via our integrations (Jira, Slack, Zapier etc) -Tether grabs technical details for you automatically The widget is completely free to install and get started with. No time limit. We're so excited to help you build better products, and make your users happier by making feedback easy.
@dalton_pierce @dan__cleary Nice widget for getting user feedback. Congrats on the launch! 🎉
Dan Cleary
Maker
@dalton_pierce @victoria_wu Thanks Victoria! I appreciate the support, let me know if I can help with anything.
Nicholas Marrone
Looks like a really helpful tool. Does it work on mobile browsers? @dalton_pierce @dan__cleary
Dan Cleary
Maker
@dalton_pierce @nicholas_marrone Thanks! Yup, Tether works across all mobile devices/browsers! We work wherever you do
Al Khan
@dalton_pierce @dan__cleary Fantastic stuff! Absolutely hyped for you guys! Congrats on your PH launch, I've no doubt this will go far! Keep it it up.
Jay Song
Such a great tool! Congrats on the launch! 👍
Dan Cleary
Maker
@jaythesong thanks Jay! Really appreciate it. Our convos early on were crucial!
Ryan Rich
Brilliant idea. Can't wait to try. Thanks for creating this Dan!
Dan Cleary
Maker
@ryan_rich thanks Ryan! Been so cool to see Accord grow over the years. Inspiring! Can’t wait to get you guys set up
Ashwath Narayanan
Congrats on the launch!
Dan Cleary
Maker
@ashwath_narayanan Thanks Ashwath! Been great hanging with you out here over the past few weeks!
Arianna Luna
Congrats on the launch! Looks awesome. Can you tell me a little bit more about the Slack integration?
Dan Cleary
Maker
@arianna_luna1 Thanks! With the Slack integration, you can set it up so that whenever feedback is submitted, a slack message is sent to whichever channel you chose. The message includes a bunch of key details about the feedback (the screenshot, the user, technical details and more)
Nikita Jerschow
Amazing tool, excited to try it out! Congrats on the launch :)
Dan Cleary
Maker
@nikita_jerschow1 Thanks Nikita! Means a lot coming from a great builder like yourself. Let me know if you need any help!
Tem Nugmanov
Definitely, a feature set that lacks in Intercom and other similar tools. I've tried the early versions and the details we got from user usage were quite rad. I think the Tether has a bunch of potential. Looking forward to its growth. Congrats on this launch Dan and team 👏
Dan Cleary
Maker
@temirlan Thanks Tem! Your early and often input was extremely helpful! Wouldn't be here without you!
Michele Cleary
Congratulations on the launch! What a great tool!
Dan Cleary
Maker
@michele_cleary thanks so much!
Andrey Pyankov
Congrats on the launch!
Dan Cleary
Maker
@pyankoff Thanks Andrey! Our recent convos re Flutter vs RN provided some necessary relief from work leading up to this lol
Manisha Verma
Congratulations on the launch 🚀
Dan Cleary
Maker
@manishaaverma Thanks Manisha! Always appreciate your support!
Alex Recouso
This is so cool, such a great tool. Love it!
Dan Cleary
Maker
@alexrecouso Thanks Alex, appreciate the support man! Hopefully this goes super well and I can retire and use Baseflow to move to Portugal
Uchenna Okafor
It’s been incredible watching you both work hard on this. Super proud of you guys and congrats on the launch 💃
Dan Cleary
Maker
@uchenna_okafor Gonna make me shed one manly tear! Thanks so much Uchenna, been so great to be out here with you and bounce ideas off each other
Sam Abrika
Thanks for releasing a free widget, I had a look and was pleasantly surprised by how comprehensive it is! Well done guys.
Dan Cleary
Maker
@sam_abrika Thanks Sam, really appreciated the support! We went to some great lengths to make sure even the free tier was valuable for our users
Mishka
Was lucky to get a demo of Tether from the founders and absolutely loved it. As a former web developer, I know the pain too well of working on resolving client feedback. The back-and-forth over email and Word documents and screenshots and all the time lost in making sense of it all. Tether is the solution that every web developer craves. Love it!
Dan Cleary
Maker
@thiscodeworks Thank Mishka! Happy to hear we could've saved you some nightmares in the past!
Sam Mendel
This is awesome, will save a ton of time 🙌
Dan Cleary
Maker
@sammendel Thanks Sam! Been super helpful to bounce ideas off of you throughout!
Ghost Kitty
Comment Deleted
Dan Cleary
Maker
@shortcipher Thanks Chris! That is what we are aiming for, let me know if I can help with anything!
Ambika Dhonde
This is awesome @dan__cleary Congratulations on the launch!
Dan Cleary
Maker
@ambika_dhonde Thanks Ambika! Always appreciate your support:)
Ismail Egilmez
Brilliant idea. Can't wait to try! @kantarci what do you think on the product side?
Dan Cleary
Maker
@kantarci @ismailegilmez4 Thanks Ismail! Let me know if you need any help getting things set up. By the way, a lot of our top users are PMs!
Puneet Billing
Awesome tool for feedback! 🙌🏽