I can’t help myself, I’m always looking at other businesses for how they could use technology better. In this episode I break down a physical therapist business and hope the tips can help you.
Topics Discussed (Time Stamped)
5:10 A scenario at my Physical Therapy office
7:30 Who can benefit from these methods?
9:52 First area to improve is scheduling
12:48 The on-boarding process
14:53 A couple of points why it is important to get customer’s email
16:24 Mailing systems you can use
17:36 Those referrals matter!
20:56 Using technology to get surveys
21:27 Having a website and things to consider when having one
23:18 Putting themselves in the shoes of the customers
25:13 How can billing be improved through technology?
28:05 Takeaways
28:40 Don’t let demographics be your excuse
Resources Mentioned
Tech Smart Boss Community – https://www.facebook.com/groups/...
Calendly – https://calendly.com/
MailChimp – https://mailchimp.com
Campaign Monitor – https://www.campaignmonitor.com
Drip – http://drip.co/
InfusionSoft – https://www.infusionsoft.com/
Yelp – https://www.yelp.com/
SurveyMonkey – https://www.surveymonkey.com/
Typeform – http://typeform.com/
G Suite (Google Apps) – http://gsuite.google.com
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