@equartey glad you find SupportKit interesting! We actually really like Intercom, it's a great product. However, our aspirations and approach to the problem space are fundamentally different The biggest difference is that SupportKit *isn't a CRM*, and doesn't aspire to become one. We're 100% focussed on providing the most powerful, easy to use and versatile (our UI is completely customizable - check out ReceptionKit https://github.com/AcroMace/rece... for a great example) platform for having an in-app, messaging based, conversation with your users. We've built integrations with leading CRMs like Zendesk, messaging platforms like Slack and even plain old e-mail. This allows you to use a workflow you know and love for interacting with your users. You can switch between any of these CRMs or tools for managing conversations as you like, especially as your app/business grow and adopt a leading CRM for scale. Hope this helps answer your question. If you want to have any other question answered, feel free to ask 😃

Robi, great minds may think alike on copy (I've never read your blog), but our approach on the product is quite different. We share your passion for solving the problem you're tackling, but we think there is a better way. SupportKit puts conversations with your users first. *Real*, *human to human* conversations between an app developer and his/her end users. We feel that a modal popup dialog that interrupts the user's app experience simply isn't the most effective way for an app developer to build a relationship with their users. That's why we designed SupportKit's review prompts to be interleaved in an ongoing conversation that begins the moment they launch an app for the first time. The end result is that our approach is significantly more subtle, personalized and driven by real human interaction. At the end of the day if a developer wants to boost ratings, there's no shortage of tools that will help them drive their users to the app store (or keep them off it.) However, if a developer wants to build real, fruitful relationships with their users - and ask for a review when they feel it's earned - then we stand behind our fresh solution to this problem.

@rganguly Competition is a nasty thing. But also makes day-to-day business more exciting, and its actually boosting innovation. I was Apptentive customer before and moved to Supportkit due to fact that SupportKit has nicer interface, more flexible way to connect with customers, ease of implementation. And of course @gozmike and team were always there for us, they even offered us help when we had scalability problems. What can I say, I love their positive attitude and how they are passionate about their clients, so passionate that they build relationships around that. One day I will marry them all :D

@julietchen It will be coming soon, stay tuned :)

@julietchen our Android SDK is in beta and this feature will soon be added to it. You can point your developers here: https://bintray.com/supportkitor...

@rokterziev our Android SDK is in beta and this feature will soon be added to it. See my reply to @julietchen above for a link you can give to your developers to start using SupportKit on Android today.