Powerful Functionalities of Twilio SMS for your Business Below we have compiled a list of all five Features of SuiteCRM Twilio SMS. Check how this phenomenal extension is more advanced. Every individual can now send SMS to tons of customers at a single time. This makes you more productive and saves a huge amount of time and effort. Most precious Feature: Save every SMS conversation of your customer. No doubt your team may need it in the future. So, better to save it for your decision-making. This Product is an opportunity for your firm to make use of SMS Templates. Share it from this extension to get an incomparable experience. Can do the Live Chat with the CRM users. Yes, it is also possible. Additionally, you can use the opt-out Feature here as well for stopping getting SMS from someone.