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Stonly No-Code Digital Adoption — A set of no-code tools for interactive onboarding & adoption
Offer personalized onboarding and training for each user at scale without impacting your roadmap. Build and maintain guides, product tours, and checklists, place hotspots and tooltips in your product in just a few clicks, with no development required.
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How does this compare to Intercom? Been using intercom lately but not super happy with it. Thinking about trying this out, but it seems it might be missing chat completely or am I incorrect?
Hi everyone and kudos to @alexd for hunting us (again)
We are super happy to present our new set of features for onboarding and product adoption. But first let me tell you a bit about the philosophy of what we built. No matter how good your product is, getting people to start with it is hard. And that’s because they might not all come with the same intent, have the same knowledge about your domain, or about computers in general. Plus, the more powerful your product, the more options it has for people to make the most of it. And even with a great UI, there is little chance people will grasp everything without help.
Onboarding and education are often the last things people work on because once the feature is ready, they want to test it or ship it right away. And then, life goes on and it’s time to move on to another project. Even when done well, maintaining and updating this content is hard, because every change requires dev work, and choosing between that and building a new feature is not easy.
So here we are with a full solution to empower product, marketing, and success teams with the autonomy they need to improve the adoption of every new feature. This includes:
· Product tours
· Checklists
· Hotspots & tooltips
· Banners & Pills
· Zapier & Segment integrations
And yes, we are working on a mobile version for all of these and hope to be able to show it to you soon.
Anyway, I’m very happy to talk about it with you. Please leave a comment if you have any questions about it.
👏👏👏 Love what Alexis is building. Such a game changer for go-to-market teams looking to build a seamless, personalized & scalable buyer journey.
Congrats on the product launch. As a Product Manager, I think that onboarding is crucial part for customers and it should be done well. Will check out you product.
@silvi_hambardzumian It is definitely crucial and very hard to get well on the first try. Happy to help as you try it out
This seems so potential. Lot of companies fail to deliver product experience due to improper onboarding setup and critical process flow. Stonly however looks well positioned product to help product companies build scalable onboarding experience.
Congratulations on launch!!
An amazing way to onboard users and adapt the journey to their particular needs. It's especially amazing for products that serve different types of users and use cases: everyone needs to see what really matters to them. Congrats to the team, a great new release!
Congrats on the new update!
So many great reviews, so I’ve forwarded to the team for trial. I wish you the best of luck with your future growth!
Killer versatility, slick UI, looks simple to integrate… Stonly seems to be on its path to becoming a market leader. Well done builders.
Bravo @alexisfogel and the whole Stonly team. Super product and brilliant execution. We are huge fans at Station F :)
@roxanne_varza Thanks a lot. Needless to say that we are also huge fans of Station F
@farokh_shahabi Thanks we don't at the moment but we should definitely talk
@alexisfogel This is awesome! But what about the fundamentals? Every few days I see Stonly deliver more advanced features but certainly, it seems that there is an oversight on the basic features that users like us desire.
I am not a Critic, undoubtedly STONLY is one of THE BEST products in the market but lacks fundamentals. The Customer Experience is another segment of Stonly that is lacklustre in comparison to the product itself.
Your CX needs an overhaul, and I am more than willing to provide you with the necessary feedback. I even request your support to connect me to the right person but even after days from putting that request, I have been unable to connect with anyone. It seems that your CX Team was trained in some Government Office😒
Good Luck!
@eddy_bilimoriaHi Eddy. thanks for your message. It's weird because our support usually make it easy to have that contact. Let me send you an email to setup some time. I would love to hear your feedback
@alexisfogel Thanks! Got your mail, I will book a time. I am sorry I understand this (perhaps) is not the right place to slam like this but I ran out of options to get the (right) attention.
Thanks again for responding to me.
A great product by a team who really understand how struggling it is to create the right paths towards user value !
Great to see Stonly evolved over the year to cover another critical need. And always true to its core value with the same intuitive design, no-code interface, powerful information classification system. We can feel the passion for the product from the whole team. Congrats !!
A must-have for all products! Easily solves customer requests and onboarding and help reduce number of support tickets. Easy to set up and customise
highly recommended!
@alex_dana Thank you so much. Working with your team has been a huge pleasure.
Stonly is an amazing product. We could launch it in a few days, and it's so easy for our team to update the content to help our customers.
We definitely recommend it !
Amazing opportunity for product teams to massively improve activation and engagement over time while creating delight among their customer base. Strong recommend! 👌🏽
@axel_sooriah Thanks Axel and thanks for you involvement in the French Product community
Stonly has really changed the way we manage customer communication ! Its super easy to use and very flexible. Excited to see what's coming next 🚀
@oumar_ka1 Thank you so much Oumar. We are super happy to be working with you.
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