Subscribe
Sign in
Statbot — One-click business & growth analytics for Intercom
We import all your Intercom data and transform it for your you. No more SQL-hassle! We do the job for you and present them in actionable reports.
23
Replies
This looks awesome @akebrattberg
What's the story behind this product? Who's your ideal client for this solution?
@gregoiregilbert Thanks Grégoire! Basically I first got the idea when I was browsing “label:intercom” in Gmail. :)
label:intercom
Funny story though because I didn’t act on it at the time. A couple of months later I discovered Statbot by a friend. He didn’t want to continue pursue this space so I made an offer and here we are. I’ve started to make a few changes but basically trying to get as much feedback as possible at the moment so I make sure I build the right product.
I am primarily focusing on SaaS apps atm but have a few customers with iOS/Android apps as well.
The thing I like most with these kind of add-ons (like Baremetrics as well) is that it just works, out of the box. No setup or configuration.
Funny story though because I didn’t act on it at the time. A couple of months later I discovered Statbot by a friend. He didn’t want to continue pursue this space so I made an offer and here we are. I’ve started to make a few changes but basically trying to get as much feedback as possible at the moment so I make sure I build the right product.
I am primarily focusing on SaaS apps atm but have a few customers with iOS/Android apps as well.
The thing I like most with these kind of add-ons (like Baremetrics as well) is that it just works, out of the box. No setup or configuration.
@gregoiregilbert hmm I'm probably an ideal customer. I've already pinged my head of user acquisition to sign up. he manually creates cohort spreadsheets and reports so this is well worth it. cheers @akebrattberg for a solid mvp to a growing problem for growing SaaS companies that put customer happiness first with @intercom
@taylorhou Thanks Taylor! I would love to hear more from your colleague what he's needs are.
Are you storing any of the data that you're pulling from Intercom? If so, what's your security situation?
@samhouston Sorry, I missed this comment! Yes, we store the data we pull. We use Postgres on Heroku. We're on SSL. We will never share data to anyone.
@samhouston Data is encrypted in transit, but not yet at rest. We are definitely looking to address this, but won't be done very soon.
@gidea @samhouston Missed this. Yes, now data is encrypted at rest AND transit. :)
I'm really enthusiastic about intercom add-ons like Statbot. I think there's huge potential to create a Stripe-like ecosystem of small businesses
Between this and http://addcharts.com/ there are a growing number of apps building analytics for analytics apps!
I've been using Statbot for a while now (almost 6 months). Great way to get a quick overview of our stats and numbers! I'd love an export/share feature so I easily can share certain graphs or dashboards with external users! Keep it up @akebrattberg
@arefabedi Aref, thank you. You're one of the oldest customer we have. Thanks for that! :) And yes, sharing and exporting is something we definitely have on our roadmap. I'll keep you updated!
Really like this, design looks clean too. I think a free trial option might be more effective than a money back guarantee. We've all got very used to trying out new services without having to commit, might put people off signing up.
@peterryder16 Thanks for you feedback. We decided to try this strategy first, with inspiration from @shpigford but might try the Trial-strategy later as well. We'll see.
Always great to see more data and analytics brought to the customer experience - if it gets measured, it gets done!
Nice job!
Statbot