Squadcast
p/squadcast
Experience the journey from On-Call to SRE
Kevin William David
Squadcast — Experience the journey from On-Call to SRE
Featured
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Squadcast is a cloud-based software with best-of-breed Incident Management & On-call Scheduling capabilities designed around Site Reliability Engineering (SRE) practices.Improve incident resolution metrics and ultimately, the reliability of systems.
Replies
Amiya Adwitiya
Hello everyone! Super excited to introduce you to Squadcast. @Kevin we're extremely grateful, thanks a ton for hunting us. Over the last couple of years in the incident response space, we have come a long way in making reliability a fundamental process in organizations. With hundreds of iterations, thousands of user conversations, and millions of incidents we’re still continuing to evolve at Squadcast: The highest-rated product according to G2 Crowd in the incident management space. Here’s a quick look into the why and how we started The Problem In today’s always-on world, not having the right incident and response management process comes with significant consequences. Current Challenges within the incident management space ranges from poor ease of use, too many false positives, lack of access to centralized information, too expensive, etc. The Solution The goal of Squadcast is to be the easiest incident response platform - helping engineers do on-call scheduling and incident management in the SRE way. Finally, organizations can quickly and easily adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems. We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and more aligned with the SRE philosophy of doing things. Our initial users and customers have appreciated us as the Google breed of on-call management done with a long-term reliability approach. We're also super thankful for our supporters: our early adopters and customers, and our investors -- and many more. We have a free version available and we'd love for you to check it out and share your feedback! We'll be here with you all day so please ask any questions you might have 🤓 Any comment or questions please do tweet me @omiyokun Cheers
VIPIN P V
Looks neat. Good luck with launch
Amiya Adwitiya
@pvipin Thank you :)
Mahdi A
These guys have done an incredible job. You can benefit from a complete set of quality, functionality, and support. We've been using it for almost a year. They have been always with us with their great support. Honestly, I can't think of any inconvenience for us so far. Incident management is a critical service, but they are managing to do it at an affordable price.
Shubhanjan Medhi
Simple and neat! love the concept
Amiya Adwitiya
@shubhanjan_medhi Thanks a lot! :)
krishnamoorthy
Ease of use and intuitive features makes it really the most easiest on-call tool for SRE/DevOps in my opinion
Amiya Adwitiya
@designer_krish Thank you for this! Really appreciate it :D
Vinay KP
Looks easy to use
Amiya Adwitiya
@vinay_kp Thanks for the feedback!
abhijit sahoo
Highly recommend this for SRE/DevOps folks for stree free on call management
Amiya Adwitiya
@abhijit_sahoo Appreciate the feedback :)
Pavan Shetty
I have been using it for a while, I'm loving it. It's way better than pager duty
Amiya Adwitiya
@pavan_shetty Thank for your the positive feedback!
Rajath Pai
Interesting concept, well executed interface
Amiya Adwitiya
@rajath_pai Really appreciate the positive feedback!
Mikkel Bonde
Joins random Slack communties with a hit'n'run spam-approach. Would not use.
Amiya Adwitiya
@mikkel_bonde We are active on different communities seeking feedback to make our product better.Apologies if you felt you felt you were being spammed.
Sanjay Rathore
Simple and crisp interface. Have loved the freemium version
Amiya Adwitiya
Thank you! Appreciate the feedback
Rithwik Kumar
Easy to use and intuitive
Amiya Adwitiya
@rithwik_kumar Thank you!
Hayden Whitfield
The platform needs a lot of tweaks to bring it to the level of competitors like OpsGenie and PagerDuty. Escalation policies are not intuitive and to be frank, I am not even sure if my employees are receiving them. In an ever growing remote workforce, knowing my team has been pinged is critical. The on-call scheduling is tedious, at best. The on-call display is not dynamic, I must sign out and back in across Chrome/Safari/FireFox in order for it to update. I cannot transition or re-assign tickets via Slack, which OpsGenie and PagerDuty can both do with ease. The product has potential to be fantastic, however, at this stage, it isn't worth the time.
Amiya Adwitiya
@hayden_whitfield Thank you for sharing the feedback, Hayden! Appreciate you taking the time out to share your thoughts. We've been diligently building and learning about how to make alerting & on-call management more intuitive, simple and more aligned with the SRE philosophy of doing things. Your feedback has been shared with our team and will use the same to improve further.
Dave Lee
It's more economic than the competitors, includes all the features you really need, supports a bunch of integrations, customer support is ultra responsive and the platform keeps evolving with more features and integrations. When they say that a feature will come, it will, and fast !
Amiya Adwitiya
@davelee29 Appreciate the positive words!
shrey Gandhi
Squadcast have helped us in our incident management process and on call rotation. It comes built in with proven way of doing things which helped young team like us to get started quickly. And there affordable pricing doesn't hurt pocket as well.
Amiya Adwitiya
@shrey_mukund Thank you! Appreciate the feedback
Pavan Kumar Vellampalli
Looks simple and easy to use. Like that fact there is a freemium version to try the product out!
Amiya Adwitiya
@pavankumar_vellampalli Thank you so much! You can access most of our features on the Freemium version too! :)