Spotrisk — Peace of mind for e-commerce stores

Hello Product Hunt and thanks for everyone's support today 👋 In particular a big shoutout to @mdorsett for being our hunter 🎉 At the start of the COVID pandemic, my co-founder @jonno_nz and I witnessed a dramatic rise in the number of online retailers getting hit with fraudulent purchases. The sophistication of the attacks had also dramatically increased compared with previous years. After looking into the current solutions in the market, we noticed that there was an opportunity to provide merchants with a powerful tool that eliminates order risk, that they could sign up for, connect in seconds and at a price point that made it a no brainer. So we created Spotrisk in 2021, and could not be more excited to finally launch on Product Hunt today! What is the core problem that we are solving? Spotrisk detects and flags risky orders in Shopify stores - Once flagged we empower users to make informed decisions about fulfiling or canceling the order, so that merchants can ship orders with confidence. How is Spotrisk a unique solution to that problem? While many of the existing and expensive solutions that are available automate the decisions around declining or accepting orders on the merchants behalf, we have taken a different approach. Spotrisk analyzes millions of unique data points against flagged orders and displays the information in a simple to understand dashboard UI designed to educate and empower merchants to make better informed decisions. Many of those data points such as onsite browsing behavior detection, surfacing social media information against flagged buyers and being able to block bad actors across the Spotrisk networks are unique to Spotrisk! As part of our launch, we are offering Spotrisk for free for 12 months to anyone who signs up to Spotrisk before 31st May! Signup here https://spotriskhq.com/

Thanks for bringing that to the world @jordan_lewis2. Having worked on ecommerce solutions for the past 10 years, I keep feeling the pain you're trying to solve every single day, and the data driven solution you're pitching seemed like the obvious miss from the current market. One question though, do you specialize on specific industries?

Wow, this sounds like a must have. Congrats on the launch, good luck!

Hey Everyone, Proud of the team, and to launch Spotrisk. I am really excited and passionate about our product and how it makes e-commerce safer for everyone. The problem impacts all of us, directly and indirectly. As consumers we end up paying more and as merchants it impacts bottom lines, causes anxiety and at worse can destroy businesses. The impact has only grown over the last few years as our buying behaviour has collectively changed due to COVID. Spotrisk is built around the idea of education and community and by bringing merchants together through Spotrisk, we can genuinely help make online commerce safer.

A really fantastic product here @jordan_lewis2! Keen to see it, especially with the free offer!!

Hey all, Thanks for the support so far! We’re passionate about arming retailers with the right insights and tools to stop fraud before it happens. Brands we’ve worked with tell us that being hit with costly fraud attacks is massively unsettling, and often leads to them being overly cautious with future orders. This causes a lot of stress, wasted time, legitimate orders being mistakenly blocked, and dips in revenue. Our vision is to give store owners peace of mind + confidence, knowing that Spotrisk is working in the background to accurately detect, flag or block potentially risky orders/buyers. We’d love any feedback on our product as we look to bring it to market!

Love your work, Jordan! Congrats on the launch!

Great product! Congratulations

Amazing work! Looking forward to trying this! Congratulations @jordan_lewis2 and team!