@matthewmorek Hi Matthew, We started Soverin over 4 year ago and since the company's inception it has been operated by a team of dedicated internet enthusiasts. It is our goal to provide our users with a safe alternative to the free email services that dominate today’s email landscape. We are trying to do this in a user friendly way to keep our services accessible for everyone on the devices and apps they are used to. Next to just providing an inbox we have been rolling out a set of cool features in the past years and we have lots more where that came form. We are partnering with other companies and foundations that have shared goals to improve our product and to spread our message. We are a self funded company and we are not looking for investments or a quick exit. We are looking to grow our user base to be able to grow our company and to continue to deliver our services as an independent company (some of the growth is realised by partnering with like minded organisations). We agree changing email providers is not something you do every day, even though it is a lot easier if you can just ‘move' using your own domain name (lake moving you cell phone number to an other carrier). When we were at this crossroad we couldn’t find a good alternative to the free email providers available and decided to start one ourselves. Next to setting up Soverin as a company/service we have moved our work and personal mailboxes to Soverin too, we are very much invested, in short: we are in this together. We hope to welcome you on board soon! in the scenario you don’t like our services as much as we do, we’ll automatically refund your purchase (of the mailbox) if you cancel your subscription within 30 days. Also check: https://soverin.net/manifest Best regards, Ivo

@yesokayawesome Hi Andy, I am sorry the 'hear' that. Can you send an email with the phone number you are trying to connect to support@soverin.net? We'll can get you going from there. Thanks, Ivo.