Smartlook
p/smartlook
Smartlook is a qualitative analytics solution
Fabian Maume
Crash Reports by Smartlook — See what happened in the moments leading up to app crash
Featured
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Smartlook’s crash reports feature includes everything from well-known crash analytics tools with a smart addition — session recordings. See exactly where a crash occurred, including which user interaction preceded it.
Replies
Fabian Maume
I'm happy to help out Smartlook relaunch on the product hunt today. Smartlook was actually one of the first products I upvoted on the platform back in 2018. Smartlook has just released a useful feature for developers: crash reports. It allows you to view a recording of a session connected to a crash and fix it, without the need to replicate the bug. Smartlook crash reports feature is now available on both Android and iOS. You can use the discount code “HUNT15” to get 15% off.
Vojtěch Šibor
I would like to add that the coupon is valid only until midnight 27.5. 🙏
Peter Marchal
Congrats on the launch
Nolwen Dupond
Sounds useful for developers. Congrats on the launch
Fabian Maume
@nolwen_ thanks
Vlad Zivkovic
Congrats on your relaunch, awesome product!
HUSSAIN AHMED
Congratulations on the launch Of Crash reports by Smartlook🎉
SaaS Master
💡 Bright idea
How does Smartlook ensure privacy compliance and data security?
Sofia Pankina
@jorge_aguilar_avendano Hi there. All incoming and outgoing data from our servers is encrypted. Data is encrypted at rest using 256-bit Advanced Encryption Standard (AES-256) algorithm. Smartlook is PCI DSS compliant. Smartlook chooses to have its infrastructure hosted by AWS, which is ISO27001 and S0C2 certified. All data is backed up daily to assure security and ensure that our customers have 24-hour access. We are also compliant with HIPAA, which is the law protecting sensitive patient health information from being disclosed without the patient's consent or knowledge. For more information about our data security, see our https://help.smartlook.com/docs/....
Bertha Kgokong
Congratulations on the re-launch
Grant Oganyan
This looks awesome! How much overhead does session recording add?
Vojtěch Šibor
Hi @grantogany, happy that you like Crash reports. I'm not sure exactly what you mean by overhead. - If you're asking about the price, we have a free package with a limit of 3000 sessions per month. Paid packages start at $69 and have a 5,000-session limit. - If you mean the effect on app performance, it is minimal and doesn't affect stability even on older devices. + We have wireframe mode, which in addition to being compliant by default also collects minimal data.
Grant Oganyan
@vojtech_sibor Sorry for the vague question. I did mean the app's performance. Without knowing how exactly the capture is happening its hard to evaluate how much it affects performance. I'm glad to hear its "minimal", but in the long-term, as a potential customer, I'd like to see data to back up this claim. For today though, great job and congrats on the launch!
Katheriin Liibert
Pretty smart, launching the feature on PH! Looks like a useful addition.
Daniel Do
This sound perfect! Can you also set notifications if something specific happens? It would be cool to have it integrated in Slack.
Vojtěch Šibor
@pm_optimizer Right now we don't have any automated notifications in Slack, but we will definitely include them in the future, including for example Jira. Integration with Slack now allows sharing a recording to a selected channel.
Max T.Pham
Congrats Fabian & team on your launch! SmartLook looks promising, it seems like a combination of Sentry & LogRocket. Cool, Supported & Good luck!
This new crash reports feature is like having a crystal ball for my app 🚀
Niroshan Ranapathi
Smartlook's crash reports feature sounds like a powerful tool that combines crash analytics and session recordings to provide valuable insights into user interactions leading up to crashes. This can greatly help in identifying and resolving issues effectively.
Kamil Rejent
Awesome release!
Rajiv Dixit
Congrats on the launch of Smartlook