Super excited to launch Sherlock Alerts - pretty natural extension of the Sherlock product. We've always wanted this kind of solution to help me and my team more easily stay on top of engagement - having this info in Slack is amazing. Few specific use cases - SaaS sales teams can get alerts when a trial account becomes activated or increases engagement, CS teams can get alerts when any of their accounts expands or reduces their usage, product teams can get alerts when a new feature becomes adopted...and much more. At a previous start-up, we actually launched an MVP a similar product: https://www.producthunt.com/post.... It didn't survive an acquisition, but it was really well received. This iteration is way better :-)

I love that Sherlock helps businesses hone their focus on the customer using data to surface important insights about engagement. This is a great product.

Try it out

Pros:

Sherlock is great - we use it for tracking engagement on account and user level + implementing account activation.

Cons:

Nothing for now - they're improving very fast.