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A collaborative customer onboarding platform

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The State of Customer Onboarding 2022 — The first-ever survey on the customer onboarding space

Kirthika Soundararajan

Featured

•

3yr ago

100+ customer onboarding professionals share the challenges, goals, and trends they foresee in 2022. Click ‘Get it’ to download your copy of The State of Customer Onboarding report.

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Kirthika Soundararajan

Rocketlane

Maker

Hi there! I’m Kirthika from Rocketlane. We’re a hyper-growth company and makers of the first-ever collaborative customer onboarding platform out there. Rocketlane helps you accelerate time-to-value and deliver a 5-star customer experience throughout the onboarding journey. We surveyed 100+ customer onboarding professionals from software companies like Monday.com, SAP, Adobe, Intuit, and many more to distill their top goals, challenges, and the trends they foresee in 2022. Some key findings include: 👩‍💻 Top reasons for customer escalations 🤔 Challenges with onboarding new customers 🛠️ Things teams want to automate in customer onboarding I can’t wait to hear what you think! Cheers, Kirthika www.rocketlane.com

3yr ago