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Rocketlane
p/rocketlaneA collaborative customer onboarding platform
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Hiten Shah

Rocketlane - Reimagine service delivery for onboarding and PS teams

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Rocketlane uniquely enables customer-centric services delivery for onboarding and professional services teams. It helps you to: 🎯 Deliver projects on time 🤝 Track time, manage resources, and stick to budgets 💵 Hit profitability and utilization goals

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Srikrishnan Ganesan
Maker
📌
👋 Hey there, PH fam! Sri here, the CEO and Co-founder of Rocketlane. Two years ago, we launched Rocketlane on PH. Thanks to this community, we accumulated feedback, found believers in our vision, and got a whole lot of early customers. Fast-forward to now, we have onboarding and PS teams at amazing companies like Clari, Chargebee, Drift, Front App, GoCardless, Icertis, MixMax, SupportLogic, Vidyard, Uniphore, and many many others, using Rocketlane for running their projects and managing their services business. We think delivery teams need a singular, robust, modern tool instead of the siloed and clunky tools available now. We also believe tooling in this space needs to evolve to be "customer-centric". So we added layers to our first offering. Today, we present Rocketlane 2.0 - the modern, all-in-one project delivery and PSA platform. We are unifying projects, resources, finances, and client experience for your post-sale workflows - all to fuel the right business outcomes for you and your clients. Rocketlane will help teams level up on: 1. Projects and processes We help you efficiently track and run projects with a 360° view of the project and process-level performances. 2. People and finance You can tie your projects, resources, and finances together with Rocketlane. We help you gain end-to-end financial insights, plug revenue leaks, and hit those margin targets. 3. Client experience and accountability We orchestrate stellar client experiences. You can keep your customers accountable, collaborate like a team, and deliver value like a pro with Rocketlane. You can even involve partners in your execution to run truly multi-org projects with the right visibility for each entity. So here we are, hoping you'll love what we've built. We'd love to hear your thoughts and feedback to make Rocketlane the #1 choice for running client implementations and professional services projects. Exclusive: We’re giving a flat 15% off on the Standard plan and above for the first year for eligible customers reaching us from the PH community - just drop us a note at care@rocketlane.com Learn more? Book a meeting from our site or DM us :).
Excellent product, excellent founder and excellent team! Congratulations on re-launch
Daniel Zaitzow
Launching soon!
@ujwalkr are you an avid user of the product?
Vikram Aditya
Hey Folks, so if someone us using Gaisight, Productboard, Asana, Walkme, Gong and Salesforce, are you saying you will replace everything? And how does the transition really work given a lot of people would be on the fence, initially.
Varun Singh
Maker
@viks_rum Great question! We focus specifically on the onboarding and implementation phase of the customer journey, where there is a need to project manage, collaborate internally and externally (with clients and partners), communicate effectively, manage resources, track time, and bill clients with accuracy. So Rocketlane >> Asana/Productboard + Slack + Email + Google/MS Docs + Resource Management (E.g. Harvest) + Time Tracking + Project Accounting (Kantata or Certinia) It replaces them all! Tools like Gong (call recording), Walkme (user onboarding), Gainsight (customer success) come at different points in the customer journey. We do push data into Gainsight for CS teams proactively monitoring implementation. As for Salesforce, we have a tight-knit integration that pulls/pushes relevant data to equip you with everything you need to service your clients. Do check us out and let me know if you have any questions.
Vincent Lonij
It's nice to see a planning tool that focuses on a a specific kind of team. Also great to see you brought so many makers to PH. Welcome all and congrats on the launch!
Varun Singh
Maker
@vincentropy Thanks, Vincent and best wishes for your upcoming launch.
Gloria G
Congrats on the launch! It looks like an amazing task management tool!
Ketan Pandit
This is a game changer @srikrishnang ! This will be a massive game changer for success teams across the globe!
Shushant Lakhyani
I believe this will be a super helpful tool for agencies
Vengat Krishnaraj
Congrats on the Launch @srikrishnang .. we have loved using using Rocketlane for implementation and roll out with our larger customers and it has been a game changer for us.
Joseph Abraham
Rooting for you all 👊
Asim KT Perambra
Congrats on the launch @srikrishnang
Iqra Arif
I'm curious about Rocketlane's integration options. Does it work with popular CRM systems?
Srikrishnan Ganesan
Maker
@iqra_arif we have native integrations for salesforce and hubspot, but can also integrate to any other CRM through our smart middleware
Karan Parwani
congrats on the launch :) Supported.
Chalie Clark
Rocketlane's launch is exciting news! How does it streamline customer onboarding for businesses?
Srikrishnan Ganesan
Maker
@chalie_clark basically moved you away from asana + slack + survey monkey + notion + sheets + email into one all-in-one platform purpose-built to run repeatable customer facing projects! Check it out
Iqra Naseem
Rocketlane seems like a game-changer for customer success teams. What inspired its development?
Srikrishnan Ganesan
Maker
@iqra_naseem Iqra, we faced problems ourselves in running Implementation projects in a previous venture. Especially for large customers. We felt there was a wider problem around client facing project delivery. Validated that with many teams and figured we could go beyond just project collaboration and help services teams run their business better overall.
Mahendra V
Congrats @srikrishnang and the entire team on the launch 2.0. Rocketlane is a great tool to use. Best wishes to make it big..
ravisankar D
I wanted to take a moment to extend a warm greeting to the dedicated professionals at Rocketlane. Your commitment to streamlining customer onboarding and success is truly commendable, and we appreciate the valuable solutions you provide. Wishing you continued success and innovation in your journey. Keep up the great work!