I've been using Raygun for a while after switching from Crittercism which I found to be way too expensive once you get beyond the free trial (call us!). It hasn't got all the features of Crittercism at the moment but they are adding more functionality all the time.
Hi Folks,
I'm one of the co-founders behind Raygun, and CEO of the company. We built Raygun after learning a lot about software:
1. Only a very tiny % of users will ever report a problem
2. It's a pain in the butt for a developer to figure out what actually broke
3. Existing tools for managing software faults were not overly enjoyable to use (if you used them at all!)
4. Great error tracking, combined with full visibility and context to fix those faults reduces the cost to acquire customers, reduces maintenance costs, and keeps existing users happy.
Raygun supports more than 15 programming languages & platforms, takes only a few minutes to integrate into your software and gives you intelligent error reports - making sure to not just fill your inbox.
I thought I'd share some fun facts with the Product Hunt community while I'm here:
- Raygun's peak rate of error processing has been just north of 110,000 crash reports per-second!
- Raygun's backend uses a mixture of .NET, Go and Node.JS.
- Our team is based in Wellington, New Zealand (opening a US office soon).
Thanks for the votes, and especially for the comments @_jamesmundy and @gphillips_nz, it's really appreciated!
Any questions, drop them here and I'm happy to answer them!
I do not recommend using Raygun and I would rate it overall 0/10
- We spent 1 year using the solution (paid up-front)
- Our engineering team struggled with the metrics being incorrect or unreadable
- We reached out to the support team several time and they were not helpful
- Our engineering team gave up after a few month as the solution is not usable
- We switched to Datadog RUM and it is 100x better
Our yearly subscription renewed without any prior notice. We reached out to Raygun team and they closed our account and refused to refund us.
Freelance Pro