HIPAA-compliant AI healthcare assistant. No data sharing with 3rd parties like OpenAI. Train on your healthcare knowledge base, monitor performance with Answer Analytics, and seamlessly integrate/embed with your app or website using our no-code dashboard.
Hey Product Hunt Community! π I'm Nate, CEO of QuickBlox, excited to introduce our latest breakthrough: HIPAA SmartChat Assistant! π
We've noticed the growing need for seamless virtual assistance in healthcare apps, so we created SmartChat Assistant to be both robust and user-friendly. Our intuitive, no-code dashboard lets you effortlessly build personalized AI assistants, catering to healthcare professionals of all technical levels. πΌ
In healthcare, trust and privacy are paramount. That's why our SmartChat Assistant comes with HIPAA compliance and is built with your patients' confidentiality in mind. π Unlike other platforms, we ensure that your data stays within your control at all times. SmartChat Assistant doesn't share any sensitive healthcare information with third parties like OpenAI. π ββοΈ
You can train SmartChat Assistant with your own healthcare knowledge base. This means your assistant becomes infused with your organization's expertise, delivering tailored interactions that meet your patients' needs precisely. π‘
And there's more! SmartChat Assistant offers customizable fallback options, detailed reports on unanswered questions, and seamless integration with various healthcare data sources like medical documents and patient records. It's designed to enhance patient engagement and streamline healthcare communication. π
For developers, implementing SmartChat Assistant is a breeze. It works seamlessly with our SDKs and UI kits, and our widget allows effortless integration into any application or website with just a few lines of code. π»
Best part? SmartChat Assistant is free to trial. Your feedback is invaluable as we refine and optimize this tool. Share your thoughts, ask questions, and join the conversation below. Let's shape the future of AI-powered healthcare communication together! π€
Hello Nate! Kudos on launching HIPAA SmartChat Assistant β it's great to see innovations that prioritize patient privacy and data security. The no-code dashboard sounds incredibly user-friendly for healthcare professionals. Also, the ability to train the AI with a specific knowledge base could be a game-changer for personalized patient care. I'm curious, what has been the most challenging aspect of developing an AI tool that meets the stringent requirements of HIPAA compliance? Keep up the fantastic work!
@alex_dulub
Hello Alex, thanks for the thoughtful / insightful comment on the challenges and need for the solution. Proper management of PHI and data within the AI and communication / messaging was the most challenging part of the project. Thanks for your well wishes!
This is great! As you mention, virtual assistants are needed, but they're also often less helpful that they should be. Really appreciate the innovative focus and the Hipaa compliance. Excellent work!!
@trent_kennelly I appreciate your comment. We're talking to a lot of Healthcare organizations that see real benefits in utilizing AI chatbots for their practice: answering mundane FAQs, drafting email responses, finding data quickly, providing quick answer responses etc. We hope that by providing the layer of HIPAA compliance /security (at an affordable cost) more healthcare organizations will be able to leverage the amazing potential of conversational AI.
Hope you have a great launch! I've talked to many potential customers in my customer validation phase of my startup and privacy/security is a common trend in what I'm hearing about people that are serious about incorporating LLMs into their business. Great job tackling these challenges!
Thanks, Carter!
We work with a lot of healthcare clients for whom data is very critical and they cannot risk sharing it with 3rd parties like OpenAI or these LLMs.
Hence we released the HIPAA Compliant version of our tool SmartChat Assistant, which you can directly integrate into your websites and applications without worrying about security and privacy.
@boris_moris44 Hello Boris - thanks for your comment. QuickBlox is a cloud communication platform. We offer AI-enhanced real-time communication tools that can be easily added to company websites and apps. We have customers from a wide span of industries, not just healthcare. We offer a regular SmartChat Assistant, which doesn't have the extra HIPAA/security layer. Let me know is you're interested in a demo.
Hello Neel,
I would love to connect with you and explain more about the product and explain it's working.
Do you mind dropping your email here? or ping me at hitesh@quickblox.com
Thanks! Looking forward to talking to you soon.
@sakthi_vignesh1 _ SmartChat Assistant can be used responsibly by healthcare professionals to provide assistance, not to replace them. It won't be used to prescribe medication. But it could be used to explain the side affects of a medication to an individual, or to remind patients to take medication prescribed by a doctor.
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