Kevin William David

QueryPal - Get instant, AI-powered answers from your company knowledge

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Reclaim hours in your workweek with QueryPal, an AI chat assistant for Slack. It automatically answers questions using company data from Google Drive, Notion, Jira, Confluence, and more. It's easily customizable and secure. Try it out for free!

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Dev Nag
Maker
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Hi Product Hunters! I've been on PH for a decade, and this is my first launch. I'm thrilled to introduce QueryPal, an AI chatbot that automatically answers your team's incoming repetitive questions by pulling from your chat history, documents, and files. Why we built this Throughout my career at Google, eBay, PayPal, and VMware, I witnessed a pervasive problem: teams drowning in an endless cycle of repetitive questions šŸŒŖļø, both within their own teams as well as from other teams in the organization. As a leader, I saw firsthand how this drained productivity, stifled innovation, and left employees feeling stuck in a Groundhog Day loop. šŸ”   The problem In today's fast-paced work environment, the most valuable resource is human attention. But when teams spend 20% of their time answering the same questions over and over, that precious attention is squandered. Vital knowledge is scattered across chat threads, docs, and files, forcing employees into a never-ending game of information hide-and-seek. And both the askers and the answerers suffer. How it works QueryPal is the lifeline your team needs. Our AI chatbot integrates seamlessly with your communication channels, using advanced language understanding to identify and auto-answer repetitive questions ā€” in seconds. And most importantly, you donā€™t need to tell your team to change their behavior ā€” they keep asking the questions the same way and in the same places they do now. QueryPal auto-answers right in Slack to get them what they need, and keep you on your highest priority tasks. Weā€™re SOC 2 compliant and enterprise-ready. And it only takes a couple of minutes to get installed/configured. Imagine us answering questions from Slack, Microsoft Teams, Notion, Confluence, Google Drive, Sharepoint, OneDrive, ServiceNow, JIRA, Clickup, Github, StackOverflow ā€” and even any PDFs you want to upload or websites you aim us at. Weā€™ll even show you which questions werenā€™t able to be answered across all those integrations, revealing the gaps in your organizationā€™s information flow and how you can fix them. We're on a mission to create work environments where human attention is valued and every team member is equipped to do their best work. Forcing people to go find the answers hasnā€™t worked; with QueryPal, the answers find you. Exclusive Offer As a special thank you to the Product Hunt community, we're offering an exclusive 14-day free trial. Just sign up at https://www.querypal.com and start reclaiming your team's time and brainpower. If you decide to join us on this mission as a paying customer, email the code PHQUERY50 to hello@querypal.com for 50% off your first month. This offer is valid for the first 20 teams that sign up by May 8th. I'm incredibly grateful for your support and feedback. Our team will be here all day to answer your questions and hear your thoughts. Let's give you the leverage you deserve and revolutionize the way teams work, together.
Dev Nag
@fscholz Thank you! šŸ™
Ted Schaefer
@devnag Love it, well done! Great fit for #general channels, customer communications, etc. A couple of thoughts: - Answering questions automatically will definitely save time, but it will still interrupt work/cause people to context switch (people get notifications that a question was asked, etc). Could QueryPal summarize its knowledge into documentation in Notion, Confluence, etc? I'm imagining a world where documentation is automatically written and updated, saving time for 3 different audiences (writers and those asking/responding to questions). - Can QueryPal "listen" or get access to private conversations? I often end up being the guy juggling dozens of DMs across the org, often answering the same questions. Maybe a better solution is to move those conversations to a public channel and add QueryPal.
Asmitha Rathis
@porush_puri Thank you! Please do test it out and let us know what you think! :D
April Cho
@devnag @sixbangs It looks like we're on the same wavelength! We use QueryPal in our own public Slack community to automatically answer customer questions based on our support documents. We've already developed the auto-documentation feature and are trying to get more eyes on it before we officially release it :) As for providing access within private conversations, it's a topic that comes up often in our discussions with customers and is definitely on our roadmap. Currently, QueryPal can operate in private channels if you tag the bot. Itā€™s important to note that we respect privacy: we do not index private conversations or generate automatic responses in them. The simplest way to utilize QueryPal might be to move discussions to a public channel, but we understand the need for confidentiality in certain interactions. Rest assured, our team is working diligently to implement this feature effectively and securely. Thanks for engaging with us! Weā€™re excited to keep improving QueryPal based on your insights.
Dev Nag
@porush_puri Thank you, Porush! šŸ™
Odeth N
This is a very helpful AI assistant for slack. Imagine to have a quick help when you are on conversation. Congratulations to the team!
Asmitha Rathis
@odeth_negapatan1 Thank you! :D
April Cho
@odeth_negapatan1 We're pumped for our first launch and thanks for your comment. Yes, instant, quality answers in chats is one thing we're 100% focused on in our product
Vinay Katiyar
Looks quite helpful. Will give this a try. Good luck with the launch!
Burhan Sibai
@ktyr Thanks! btw, If you don't feel ready to install the bot yet, you can try us out in our public Slack workspace: https://querypal-community.slack...
Asmitha Rathis
After months of hard work and dedication, alongside a brilliant team, our AI-powered assistant is ready to revolutionize how teams interact with their data. Weā€™ve refined QueryPal extensively, enhancing its accuracy, security, and user experience based on your invaluable feedback. Setting up QueryPal in your workspace is a breezeā€”taking just two minutes! šŸš€ This quick installation means you can start experiencing the benefits of automated responses and streamlined communication right away. Try it out yourself and see how this isn't just any other AI assistant. We really appreciate your support and feedback! :D
Xavier JJ
Wow looks like a useful tool to automate responses internally which many companies often overlook. Definitely worth the shot, especially data from different platforrms combined into one! Great job and goodluck for the launch!!
April Cho
@xavier_jj Thanks so much Xavier! Curious- which platforms would be most helpful for you or your teams?
Aashray Singhal
Great product guys. Can this be extended to whatsapp communities? A great product whatsover. Kudos to the whole team
Asmitha Rathis
@aashray_singhal Thank you! We have some work going into extending this to MS teams, discord and email. WhatsApp is great idea too!
Shushant Lakhyani
This would surely be helpful for new joinees in remote teams
Burhan Sibai
Absolutely @shushant_lakhyani šŸš€ Onboarding new team members, especially in remote settings, is a fantastic use case for QueryPal. For example, imagine two new employees starting remotelyā€”one in engineering and another in sales. When each asks, "How do I onboard?" QueryPal recognizes their roles and provides context-specific guidance. The engineering team member might receive detailed instructions on setting up their development environment and accessing technical documentation. Meanwhile, the sales team member might get information about sales tools, CRM software, and introductory meetings with key team members. This tailored approach ensures that each employee receives relevant, role-specific information right where they askā€”in their Slack workspace.
Trent Kennelly
This is so great, especially for huge organizations using Slack. Your question has almost 100% been asked before, so making the answer easy and reducing headache to the people that have to answer those questions over and over is a winning formula for sure!
April Cho
@trent_kennelly 100% agree Trent :) We've seen early growth and adoption at the larger companies, particularly in teams that have repeat questions
Asmitha Rathis
@trent_kennelly Exactly! It reduces the amount of context switching that the experts have to do!
Brady Dowling
This looks really helpful, like I can only imagine how much time this would have saved me at several different companies I worked at. Have you faced any pushback about data safety for this? What's the mechanism used for ensuring that it's secure?
April Cho
@bradydowling Hey Brady- thanks for your thoughtful comment. Yes a lot of our early customers have mentioned data safety as a top priority. All of our data is encrypted in transit and at rest. We're also completely SOC2 compliant (you can read more on that in the link shared below). In terms of knowledge privacy, we automatically sync up role based access permissions from your knowledge base integrations to make sure that knowledge stays safe, private and secure. Feel free to read more on our data privacy practices here: https://www.querypal.com/soc2-co... If you're game, would love to hear more about what areas you would have found QueryPal most valuable at your previous companies :)
Nauman Tariq
I would try this for our slack community!
Asmitha Rathis
@naumanthanvi Oh that would be awesome! You can use the install link on our website and onboard your community! Please do reach out if you need any help setting up. We offer lots of customizations.
Trey Winterbourne
Congrats on the launch @asmitha_rathis1 & team!
Asmitha Rathis
@treyww Thank you for the support! :D
Tunahan Tolga Yıldız
Good job guys, congrats!
Nika Salute
That's wonderful! I always have a hard time searching for something in our chats
Burhan Sibai
@nika_salute Thanks! Looking forward to hearing more feedback from you šŸš€
Jason Howie
Any marketer with a large sales team needs this.
April Cho
@collabing Totally agree! We see lots of opportunities for QueryPal to streamline marketing, support and sales functions :)
Marcos Ortiz
Congratulations on the launch. Looks very interesting. Does the platform have support for Okta SSO?
April Cho
@marcosluis2186 Not yet, but feel free to email me at april@querypal.com so we learn more about what you're thinking! We implement new integrations for customers all the time, and always curious to learn more about your use case.
Marcos Ortiz
@april_cho This is just an idea if you will be selling to a big Enterprise in the future. Definitely, that's a feature that they will request
Shikhil Sharma
Amazing product! :)
Asmitha Rathis
@shikhilsharma Thank you so much! :)
Burhan Sibai
@shikhilsharma Thanks šŸ™
Tanmay Parekh
All the best for the launch @asmitha_rathis1
Asmitha Rathis
@parekh_tanmay Thank you for the support!
Jaypy Build
Very nice idea and concept @asmitha_rathis1 ! This AI assistant seems very useful because it solves a common problem on Slack: basic questions which take time to people to answer them. QueryPal improves productivity, avoid to spend time to answer questions and actually for the one who asked, it's a gain of time to get a quick answer. Sounds promising, wish you the best!
Burhan Sibai
Thanks! @jipe
Jesus Vazquez
Congratulations on your launch
Burhan Sibai
Ohans Emmanuel (remention.ai)
I've seen some similar tools launch here in the past month. So there must be a real problem and demand here. Congrats on the launch @devnag and co! QQ: is this multimodal atm or does it only support a text-based input/knowledge base? Cheers!
Dev Nag
@ohansemmanuel That's a great question, anticipates one of our features in development; a lot of folks share images (especially) in chat, and being able to include those in the context increases both the batting average (percentage of questions answerable) and slugging average (how good/deep the answers are) at the same time. Not out yet, but stay tuned. ā˜ŗļø