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ProProfs Live Chat Plugin for Wordpress
p/proprofs-live-chat-plugin-for-wordpress
Live Chat Wordpress Plugin: Customer Support in Real-Time
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Rami M. Amin

ProProfs Live Chat Plugin for Wordpress — Live Chat Wordpress Plugin: Customer Support in Real-Time

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ProProfs Chat is a live chat plugin for Wordpress
. It enables you to help your customers in real-time, improve sales & provide high quality customer service.

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Jason Grills
Maker
Hello Hunters! I’m Jason from ProProfs Chat. We’ve been planning to share our recent launch with you that is the Live Chat Plugin for WordPress Websites. ProProfs Chat is known to help businesses reach out their customers in real-time with live chat software. Well, we’ve made it more simple for WordPress website owners to reach out their visitors and customers hassle-free with the launch of live chat plugin. It’ll help your sales, support and marketing teams resolve queries and issues effectively. With our Live Chat Plugin for WordPress websites, you can capture more leads, help visitors walk through the sales funnel, and deliver solutions in real-time. Other than that, we have highlights like: - Capture customer data - Monitor in-depth reports - Get access to beautifully designed and customizable chat windows - Provide instant response with canned responses - Attend to customer queries anytime,anywhere This is just a preview all the features that you’ll get access to through the live chat plugin for WordPress. For complete feature details, visit us at https://www.proprofs.com/chat/. Thanks @rmtux for hunting ProProfs Live Chat Plugin for WordPress. I’m looking forward to your comments and suggestions!
James Dyble
@rmtux @jason_proprofs How do you guys provide after sales support?
Clara Santini
@rmtux @jason_proprofs Planning to roll out this chat plugin with my sales department soon. The experience has been fine with our product team. Does it support integration with CRM too?
Jason Grills
Maker
@rmtux @jamesdyble You can email support@proprofs.com 24/7, 365 days and our customer success team will handle all queries.
Jason Grills
Maker
@rmtux @clara_santini Here is a list of software with which our product integrates well https://www.proprofs.com/chat/in... In case you have a different tool in mind that isn't a part of this integration list, then mail us at support@proprofs.com and our development team will be happy to include the software in our list of offering.
Anthony James
Do you have mobile apps for this? I need android app support
Jason Grills
Maker
@anthonyjames15 Yes, our software does have a mobile version available at Google Play Store and Apple Store.
Ira Bowman

Looks promising. Surely will give it a shot

Pros:

Good chat tool

Cons:

None

Nick Pallone
Installed it 4 days ago. My chat operators are really happy. It saves a lot of time. The canned responses have helped them to fasten their response time.
Jason Grills
Maker
@nick_pallone Great to know that this tool has helped your support team send instant responses. Would like to hear more from your experience.
Kieren Holmes

Why do you think it is complete in itself? Will I not need any other tools?

Pros:

useful software

Cons:

Still strying

Jason Grills
Maker
We seamlessly integrate with knowledge base and help desk software tools that makes it a complete customer support solution. What's more, you can also integrate the software with our Learning Management System that will help you train your support team on how to keep your customers delighted at all times. Surely, it's one tool that will help your organization meet all ends easily.
Din Dayaal

Great stuff guys. Wordpress plugin has made it easy to install it.

Pros:

promising product

Cons:

loved it easy to use

Vineet Gupta
A live chat plugin to resolve your customers queries in the real time and offer delightful support, which helps you convert more.
Garrett Devine

Within this short span that I have used this live chat plugin, I found it really helpful. It helps to boost the sales. I can clearly see an increase.

Pros:

excellent live chat

Cons:

Can be more fast

Isabella Jones
Can we integrate this with Salesforce?
Jason Grills
Maker
@isabellajones3 Yes, you can integrate ProProfs Chat with Salesforce. Please visit our integration page for more information https://www.proprofs.com/chat/in...
Melanie Holland

Turns out to be a boon. Simply great!!

Pros:

Full of good features

Cons:

Should support chat bots

Randy Lao
Congrats on the launch! What’s your USP?
Jason Grills
Maker
@randy_lao We believe that our 50+ integrations options and 100+ settings that help our customers provide a delightful support experience makes it our USP.
Sam Peng

Quite satisfactory product….So far, I haven’t received any major benefits but it’s just been 15 days. But I hope that it delivers what is expected of it.

Pros:

Looks promising product

Cons:

Dont know as of now

Tom Karwatka
ProProfs Chat software i was using previously, i have switched the company, i will try it again on our site.
Jason Grills
Maker
@tomkarwatka Great to know that you'll give the product another try. You'll surely enjoy the new updates and changes to it that will make your experience delightful.
Spna Arora

I am having 4 Wordpress websites, can I use it on all of them with 1 purchase plan?

Pros:

I like the chat rating features off this plugin

Cons:

I don't know

Chander Mukhi

Proprofs chat gives a very promising feel. The best thing that I found is the beautiful chat windows. I have customized chat windows

Pros:

amazing product

Cons:

I have used it for a day. Cannot say

Reema Dewan

How much traffic can it handle?

Pros:

Powerful live chat software

Cons:

Will tell later

Naveen Rai

I like the integrations proprofs chat offers. I don’t need 10 different tools or plugins for providing delightful customer experience.

Pros:

Really useful for me

Cons:

No need to update

Vikas Arora

This is a really great plugin. Cheers team Proprofs!

Pros:

Now I can easily manage my work

Cons:

No problem for me

Rajinder Pal

I loved the MS dynamics integration. I do not need a seperate CRM software now. Great work guys...!!!

Pros:

Affordable chat solution

Cons:

Perfect working for me

Ashruti Arora

The earlier live chat plugin, we were using was giving a satisfactory feel. But Proprofs chat is working wonders for us. At Least till now!

Pros:

It's help me a lot

Cons:

Easy to use