p/product-wednesday
A weekly selection of tools for Product teams
Thibaud Elziere
Screeb — Free in-app NPS surveys for SaaS, Android & iOS apps
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In-app NPS surveys with a non-intrusive, breakthrough respondent experience, powerful targeting capabilities and pre-built reports. Available for SaaS, Android and iOS apps, for free without any limitation on your number of users or the number of responses.
Replies
Thibaud Elziere
Let’s be honest: there are hundreds of other user feedback and NPS solutions on the market. But when I first met Simon, Michael and Samuel, the cofounders of Screeb, I’ve been really amazed by their vision: 1- We must radically change the respondent experience, because no one is answering to online surveys or filling online forms anymore. Still, SaaS and mobile app companies have questions for their users and need to get responses to be able to improve their product and experience. The conversational approach of the Screeb’s team on this has been really efficient with response rate between 50 and 60% in average! 2- Everybody does collect their NPS, but at the end most teams don’t really know if their score is good or not and how to act on it. Real feedback value is elsewhere in other types of questions you’ll ask at key moments of the user experience, to stay in context and get actionable insights. So if NPS is now a commodity, they’ve decided to make it 100% free, without limitation on the number of users you have of the number of responses you’ll get. And I think it’s a great way to force the market to deliver more value to everyone. That’s why I’m pretty excited to hunt their Free NPS plan today and to participate in radically changing the way companies collect feedback!
Edouard PETIT
Screeb is a very powerful app. Easy to use, create your own campaign to collect your NPS in a few clicks. Last but not least, the team is super cool!
Michaël Hirbec
@edouardpetit Thanks Edouard for your great feedback ! 🙌
Marwann
*asks my CTO to add this to our app* - Great product, thanks!
Christophe Pasquier
Congrats on the launch team, this is such a good way to discover Screeb!
Michaël Hirbec
@christophepas Thanks Christophe for your support ! 🙌
Benj Merritt
Nice job! Sleek design thinking. Good luck!
Michaël Hirbec
Thanks for the feedback Benj !
Stan Massueras
Super impressed by the product. Huge fan of what you have been building! 👍
Michaël Hirbec
@stanmassueras and this is only the beginning ! More to come !
Tom Benattar
Congrats guy!
Simon Robic
@tombenattar Thanks Tom!! 🙌
Michaël Hirbec
@tombenattar Thank you Tom !
Enzo Avigo (📊 june.so)
bim! congrats on the launch, looks solid 🎉
Michaël Hirbec
@enzo_avigo thanks so much for your feedback !
Brendan Lloyd Weitz
Awesome tool! Congrats on the launch guys.
Michaël Hirbec
@brendan_lloyd_weitz Thanks Brendan for your support ! 🙌
Valentin Huang
When collecting feedback, it has become crucial to send the right question at the right person at the right time. That's exactly what Sreeb does and the results are remarkable: high volume and high quality feedback, continuously! Congrats @simon_robic and the team 👏👏
Michaël Hirbec
@vhuang thanks so much !
Gauthier Peter
Super Team ! The tool looks really amazing and it's solving a really big gap on the market. Congrats to all of you. Future looks bright :)
Michaël Hirbec
@gauthier_peter Thanks Gauthier !
Simon Robic
Thanks a lot @tiboel for hunting us! Yes, NPS is now a commodity and its limitations are now well known. Still, we have to pay to measure it even if most teams don't really know what they'll do with their score. So why should we pay for something that is kind of mandatory but with such limitations? That's why we made NPS 100% free at Screeb. 💻 Deploy it in your web app 📱 Native mobile SDKs for Android and iOS, compatible with Flutter & ReactNative 🚀 50-60% response rate in average, meaning more representative data ♻️ Auto-pilot mode to ask for NPS every month, quarter, etc 👥 Unlimited responses, regardless the number of users you have or the number of responses you'll collect 🎯 Behavioural targeting to display your NPS survey at the right moment to the right user 🤯 And with Screeb, you can go beyond NPS with our 30+ templates and pre-built dashboards
Raphaël Alexandre
@simon_robic I'm amazed by the quality of the products you are doing. Your NPS surveys are 🔥 Cheers 🙌🌟
Simon Robic
@raphael_alexandre Thanks a lot Raphaël!
Nicolas Roux
Great tool and even better team! 👏
Michaël Hirbec
@nicolasroux Thanks Nicolas ! Product and people is definitely a good recipe !🙌
Fabien Ric
Well designed and easy to integrate! We use it to collect user feedback directly in-app, at key moments of their workflow. It helps to get in-context information, so we can better understand it and act on it. Very good response rates too! Go Screeb!
Michaël Hirbec
@fabien_ric Thanks for this great feedback and glad it helped you for your UX research !
James Wright
Really like the video, I'd like to sign up, can I ask though, how are you going to monetise the product?
Michaël Hirbec
@james_wright3 Hi James, thanks for your feedback ! We have paying plans starting at 79€/mo to go beyond NPS with unlimited use case and access to premium features, our model relies on the number of monthly active users on your web/mobile app.
Amirali Nurmagomedov
mobile SDK is the killer feature, congrats
Michaël Hirbec
Thanks Amirali ! Happy to have you testing it and get your feedback !
David Kamwana
Congratulations on your launch!
Michaël Hirbec
🙏 David for your support !
Michaël Hirbec
Thanks 🙏 David !
Michaël Hirbec
Thanks David 🙏 for your support !
Baptiste N
Been following this app for a year now, and it still looks stunning! We’ll definitely try it out on Vidjet when launching our NPS campaign! Congrats on the launch ?makers !
Michaël Hirbec
Thanks 🙏 Baptiste and I look forward to helping you on Vidjet !
Michaël Hirbec
Thanks Baptiste ! Happy to onboard you soon on Screeb !
Johnathan Bell
Love, love, LOVE this!!! GG on the launch guys!
Michaël Hirbec
@johnathan_bell1 Thanks Jonathan ! Exciting !
Thomas
Congrats for the launch! 👌
Michaël Hirbec
@thomas_l1 Thanks Thomas ! 👋