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Prodsight for Intercom
p/prodsight-for-intercom
Turn Intercom conversations into customer insights
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Tadas Labudis
Prodsight for Zapier — Topic and sentiment analysis for all your customer feedback
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Prodsight helps teams manage customer feedback by automatically analyzing for topics and sentiment.
You can now use Zapier to send feedback to Prodsight from 2,000+ data sources, such as reviews, NPS surveys and more.
Replies
Nicolas Grenié
Congrats on the launch @labudis! I saw what you did with Intercom, and I am really excited to connect it with other products using Zapier ;)
Tadas Labudis
Maker
@picsoung thanks - super excited to see what Zaps users create with Typeform and other tools 😀
Will Wright
That's awesome! Congrats!
Jonathan Riftin
Can you ingest emails to this? And basically analyze all correspondence with clients?
Tadas Labudis
Maker
@ryonatan Hi Jonathan, interesting use case! Which email provider are you using? If you use Gmail you could easily setup a Zap here: https://zapier.com/apps/gmail/in....
Malte Scholz
That's awesome. Was waiting for that like a /giphy hungry lion ;)
Tadas Labudis
Maker
@maltissimo11 awesome, let me know if you need a hand for setting up your Zaps 😉We've published a range of ready-made templates with popular services and will be adding more soon: https://zapier.com/apps/prodsigh...
Tadas Labudis
Maker
Hey PH 👋 From day one, our goal at Prodsight we to help companies better understand their customers. We do that by helping teams analyze thousands of customer conversations in seconds. We started by integrating with support tools like Intercom and Zendesk but quickly realised that our customers get feedback across a multitude of channels. That’s why I'm super excited to announce that you can now analyze customer feedback from 2,000+ services and apps with our new Zapier-Prodsight integration 🚀 Zapier allows you to connect your web services together using zero-code “zaps”. We have prepared loads of “zap” templates so you can get started as soon as possible. For example, with our Satismeter template, you’ll be able to automatically send new NPS survey responses directly to Prodsight, where they can be analyzed for key topics and sentiment alongside all your other feedback. Which tools you use to get customer feedback? Let me know in the comments below 👇
Jonny Matthews
Love this! We use typeform to collect our feedback, can’t wait to test it out
Tadas Labudis
Maker
@jonny_matthews We have a Zapier template just for that! https://zapier.com/apps/prodsigh...
Mark Hogarth
Really excited to see this new capability!
Garry Williams
Good move, makes a lot of sense!
Marina Sancho
This looks awesome! Excited to try
Judy Wilson
Analysing open ended responses is a real problem in all sorts of applications, Prodsight sorts this easily and quickly, making customer feedback accessible and useful every day.