Hi Hunters! Today we’d like to show you our latest integration with SnapCall, which lets you invite customers to voice and video calls with a single click, right in the Agent app. There are times when a text chat is not enough. Sometimes, it’s easier just to switch to voice or video calls or share your screen with a customer to cut to the chase. We’ve recently made the SnapCall integration available in the mobile app. Now, you can quickly jump on a video call on your phone, wherever you are. Demonstrate your product in your store, showcase a hotel room to a potential guest, or take soon-to-be newlyweds on a virtual tour around a wedding venue. It works not only in support – by elevating chats to live video calls and screen sharing you can effectively drive sales and improve your conversion rate. Actually, live interaction will also make your customers remember you and, in consequence, return to you next time. You can also talk to your customers using the LiveChat app on your mobile device. With the use of your phone camera, you can also create a real live shopping experience in your online store! Tell us what you think! Cheers!

Great product, very useful for connecting with clients via voice in the chat. Reliable technology and very helpful support.

Great embedded experience from a CX & EX perspective!