Support customers on the go with LiveChat Lite and offer a superb customer experience wherever you are. The LiveChat mobile app is with you whenever you need, and works seamlessly even on poor internet connection.
@aaronoleary Hi! 👋 Good question!
Definitely it would be 24/7/365 support – you can reach out to us with any issue or question, from setting up license, through making changes or billing cases.
Another thing is much clearer pricing and lower entry cost.
In addition to that, we provide secure solution, with 99,9% servers uptime per month - our servers are monitored 24/7 to avoid any possible issues.
We also provide over 170 integrations with different softwares, and full documentation for developers to let you create perfect tool.
Hello Product Hunt!
It's great to see your feedback and all of your comments! Let me give you some background.
LiveChat is a customer service platform that delights customers and fuels sales. After years of experience in communication, we’ve learnt what matters the most. It’s all about being flexible and available to customers. That's why we released LiveChat Lite - the mobile app which is with you whenever you need and works seamlessly even on poor internet connection. It’s fast for your team and fast for customers. Easy-to-use software that makes it simpler to repeatedly offer good customer support at all times.
Powerful features close at hand:
- Customer details
- Incoming message sneak peek & ready-to-go responses
- Multi-channel support
- File sharing
- In-app and push notifications
- Agent list with editable profiles
With LiveChat Lite, you can solve customer problems in a flash, support smarter and, most importantly, scale your customer service and close more deals!
ByPeople