p/paphus-live-chat
Commercial virtual agent, live chat, chat bot, forum service
Agnieszka
Accessible LiveChat — Chat widget accessible to everyone
Featured
2
Create a multifunctional chat widget, accessible to everyone. Make your online business friendly to people with disabilities, allowing customers to talk to you more freely.
Replies
Samir Rashed
Congrats
Szymon Biegas
Hello Product Hunt! At LiveChat, we are committed to breaking down communication barriers. This is why we are proud that our Chat Widget is compliant with WCAG 2.1 level AA. Web Content Accessibility Guidelines is a standard for web content accessibility provided by the World Wide Web Consortium (W3C). When you are compliant with accessibility standards, you design and develop websites and apps convenient for people with disabilities to perceive, understand, navigate, interact, and contribute to the Web. When thinking about people with disabilities, we should take into account the needs of people with visual, hearing, mobility, and cognitive impairments. For the last few months, we’ve been working on making our Chat Widget accessible. First, we had to get acquainted with success criteria, transfer them into technical tasks, verify our solutions and implement corrections. This means that the Chat Widget and targeted messages in LiveChat are now: ⌨️ fully keyboard-accessible, which means that customers can access all navigable elements via keyboard. 🔊accessible to text-to-speech readers, which makes the Chat Widget accessible to visually impaired customers. A screen reader is an app or plugin that processes written content on computers and web browsers and transforms it into a voice description. 🎨 all customizable default colors have a contrast ratio of at least 4.5:1. The right color contrast is crucial for color-blind people. They usually need specific color combinations and larger text sizes to be able to access content fully. Happy to answer any questions! Thanks!