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Mike Duff

Slack Jira Integration - Easily keep issues moving right from Slack

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Jira Integration Plus for Slack supercharges the speed at which you create, assign, and transition work in Jira—without ever leaving Slack.

The solution works for Jira Server and Cloud and a one time setup process enables the integration for all of your channels.

Get more done in Slack with Jira Integration+

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Mike Duff
Maker
👋Hi ProductHunters! If you use Jira to keep things organized and Slack to communicate I think we have something you will want to check out. Unlike the simplistic integrations offered by Slack and Atlassian our product has always been about doing more and providing features that help you save time and ultimately money. It's clear by the over 7,500 Slack teams that have used our bot that teams believe that a tight integration will help move their day forward. We asked our existing customers and today we are releasing three major updates based on user feedback. What's New: - Notifications: configure your channels to get notified when things change in Jira - Quick Create: set default project + issue type for crazy fast issue creation - Mentions: get notified in Slack when you are mentioned in Jira These new features along with existing capabilities make for what I hope is a useful solution. Give it a try for free and let me know your feedback! Check it out at https://www.nextup.ai/slack-jira... Mike
Brian Weinreich

- Love how easy it is to setup. Literally just a one-click install.

- It's nice that it finds issues within a paragraph, such as "I was working on PROJ-134 today and its going to be tough..." and it pull in the ticket below

- Creating tasks is really easy inline and allows the whole team to see the newly created task

- Instead of being the sole admin creating crazy webhooks to customize integration with Slack, I can now let our own team run `jira configure` and they can setup their Slack notifications as they see fit.

Pros:

- Simple to setup and use. Never had any reliability issues. The team seems dedicated to building an awesome platform.

Cons:

- I wish they would use the Slack "action" button to right click a message to create a new JIRA ticket

Mike Duff
Maker
Hey Brian - thanks for being a customer and the positive feedback. The release today creates the foundation for actions because we have a default project and type so we can add a “create issue...” action. Look for that feature coming soon!
Chuck Hattemer
Really would love to implement this with our team. But the issue is we have tickets and feedback coming from many people in the company, not just JIRA users. So I wish there was a way to create or interact on a JIRA issue as a user, rather than having the integration's use only limited to those with JIRA licenses. We don't want to have to pay for hundreds of JIRA licenses when the vast majority of employees would only use the JIRA integration for submitting new product bugs or ideas--but not managing workflow on JIRA. Please add feature to create issue as a particular JIRA user!
Mike Duff
Maker
@chuck_hattemer Thanks for the feedback! The idea of "create as user" is on our radar and we will look at adding that to the upcoming Slack "action" button we are planning to release soon. We will add a field in the quick create config to allow you to set a default user.
Mike Duff
Maker
@chuck_hattemer Great, we will setup a coming soon page via PH Ship to get a list of those interested and some beta feedback.
Grace Samuel
I love it already...been looking for an easier way for developers to use Jira without looking like a burden. Thank you @nextupai.
Mike Duff
Maker
@thegracesamuel Thanks! We love when out bot provides value and glad to hear it's going well so far! 👍
Pooja Naresh
Such a user friendly platform. Loved the design.
Gerald Aquila

Should definitely be in its own channel -- had it initially in our development channel, but simply too much traffic

Pros:

Good overview especially of newly created Jira issues, also good for quickly searching for an issue

Cons:

Can get "crowded" in the channel

Logan Vantrease
@gerald_aquila We have released a new update that eliminated the noise! Come check us back out and enable thread mode! Now the channel will no longer be flooded with updates!
Donna Litt

Would also be helpful to be able to follow tickets in Jira from Slack. If you are a cross-functional team member and aren't familiar with ticketing systems and details, amount of information can be overwhelming at first.

Pros:

Transparency for teams and visibility for cross-functional groups.

Cons:

Can sometimes get noisy in Slack.

Logan Vantrease
@dlitt Come check us back out and see our thread mode. It eliminates the noise even more! If you don't like thread mode you can always batch updates!
Vishnu Priya
@mikeduff Hello Mike, I added Jira Integration plus into our workspace and added the app into our slack channel, but I could not perform any actions like @jira-plus create or anything and the bot is offline. How can we take it up from here to use the Jira Integration plus into our slack?
Logan Vantrease
@vishnu_priya777 Hello Vishnu, Please reach out to us @ support@nextup.ai and we would be happy to resolve any and all questions you may have, and get you set up correctly. As a note to create and issue it would be /jira-plus create and not @jira-plus. Looking forward to hearing from you.
Irek Klimczak
I really love how easy it is to create issues in any channel on Slack with this integration. Great one!