Really love the concept behind this, at home, sustainable food disposal is one of the keys to building a sustainable climate model. The level of waste from homes year after year is wild.

I love this - i've been wanting to do something more with composting, but I'm not really sure how as i live in an urban setting. I have a couple questions. Is there any refund policy? I want to go with the annual setting because that clearly makes the most sense, but I'm worried in the first 30 days i might find some reason why it doesn't work and then have wasted a whole year. Do you offer any sort of refund in case it doesn't work? Also, how soon will these be shipped? If i order today, can i expect it in a week? Month? Also, how does the pickup work at the end of the month? Do I mail it somewhere? Does someone drive by and get it?