I have friends that were in the beta that have spoken very highly Luxe. @rsarver, @Jason, and I chatted about it in last week's This Week in Startups roundtable.
At first it sounds very much like a first world problem, and it is, but in reality Luxe can be cheaper than a parking garage in some areas of SF. They also offer to wash your car and you can imagine them expanding to other value-add services over time (grocery pickup, perhaps).
@rrhoover@rsarver@Jason I used it yesterday because my friend @snajmi is the head of product there. Awesome experience. I dropped it off with the valet by the building I work at in Soma, then later in the day I walked across town to the financial district and the valet drove my car to me in the evening on that side of town. And it got a much needed bath at no extra charge!
Glad to see you enjoyed it, @lylemckeany! One of our unique features is cross-town returns across all of SF. You can drop your car off in SOMA and get it returned anywhere in our service zone!
@rrhoover@rsarver@Jason one other interesting insight the teams has heard from female users is that they love being able to just park right at their location instead of walking alone through parking garages.
I've also had them drop my car off at home (in SF) once when I've had a few drinks after work with friends instead of considering driving home.
@rsarver@rrhoover@rsarver@Jason That's a great use case (avoiding potentially dangerous parking situations) and surely worth the fee. This is an awesome service and I would definitely use it.
Love the concept but what happens when there's a (valet driver) supply shortage when you need your car returned? Even if it's rare, not being able to access your car is high consequence.
One of these companies needs to crack this for airport parking.
@ryanajon1 We know that not being able to get your car when you want it is a huge blocker, so we pay close attention to the return experience. During peak times, we deploy dedicated valets that only serve return requests.
Hey guys -
Phil from Luxe here. Happy to answer any questions that you may have about the company, product, or experience. Luxe has been operating in SF under a closed beta in May, and we're super excited to announce the App Store launch today.
In order to control demand, we launched with a wait list feature. However, use the invitation code 'PRODUCTHUNT' to bypass it and get early access. Can't wait to see you guys on the curb!
"Luxe parks for you, so you don’t have to. For $5 an hour - and maximum of $15 per day - you can own a parking spot in your pocket. Luxe is a new service in San Francisco that sends valets to you, wherever you need to park. It’s fast, stress-free, reliable, and affordable."
Love this concept! However it seems very similar to Zirx--how do you plan to differentiate? Also what are your service hours? I really like the idea of getting the car washed while it's parked, saves a bunch of time!
@mironv I would also add that Zirx never charges less than $15 even if you use the service for an hour (from what the Zirx people in our building are telling me - they're stationed here for their Seattle launch).
I totally understand why they do that but Luxe has a leg up IMO for the following use case: I want to cover my client's parking fees for an hour long meeting so my choices are to pay for validation in our garage (of which I have to buy $60 of validation tickets at a time) or I can have Zirx handle it. I don't mind paying $15 to buff my client out - but I'd rather pay less to Luxe for the same privilege.
Of course, the same logic goes for anytime I have a meeting across town and don't want to Uber, Car2Go, or drive around looking for a spot.
When a product comes along and you can't use it because you don't drive. This might force me to get my license. That's when you got a good product. Desire.
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