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Loops โ Email made easy
Email for modern SaaS. Loops is a better way to send marketing + transactional email.
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@loops_adam what I think is you and @frantzlight are two of the most switched-on and connected to your customer, founders in the space. That's reflected in the product ๐ฏ
@loops_adam @alexhbass Thanks Alex! We're definitely in the mix, even at 4am over here ๐ฎโ๐จ
Hi Product Hunt! ๐ธ
We're excited to officially peel back the curtain and say goodbye to the waitlist that we've had for ~2 years at Loops!
In that time we have individually onboarded thousands of customers with thousands more still on the waitlist. We've taken all of that early feedback and learnings to shape the product into what you see today.
Loops is powerful while also being simple and beautiful. That's something you probably never thought you'd read about an email platform.
With Loops you can:
๐ค Put the necessary touch points for your SaaS on auto-pilot to ensure that your customers are always in the loop
๐ Send out your new product announcements
โ๏ธ Join the newsletter craze and send your thoughts to your readers (I personally use Loops for my own newsletter!)
๐ค Send transactional email (ie. forgot password)
โพ And more!
It's email made easy.
We will be here in the comments all day. We'd love to hear what you think! ๐
@leena_jose The early onboardings really helped us prioritize the "must have" or table stakes features for some companies that we knew we absolutely needed to have prior to a public launch like this.
You only get one real shot at it, after all.
Once we'd hear the same request over and over and over again we knew it needed to be a priority.
As for automating the various touch points of a SaaS... with Loops you can set up endless automated emails with triggers based around events that are ready to send 24/7 without you needing to intervene.
Onboarding drip for new customers, inviting trial users to upgrade to paid, nudging inactive users, asking dedicated users for feedback or reviews, etc can all be automated in order to keep your user activity high and customer support low.
@ryangilbert Congratulations on the official launch, Loops! ๐
Your journey from the waitlist to this moment is impressive, and it's great to see how you've used early feedback to shape the product. Loops sounds like a versatile and user-friendly email platform, and the fact that you use it for your own newsletter speaks volumes.
Wishing you a fantastic launch day, and may you continue to grow and evolve with more exciting features in the future. ๐
Cheers! ๐ฅ
@noraharrison Thank you!
Fun fact: I've personally sent over 1,000,000 emails with Loops for my newsletter
We've been building Loops for the better part of the last two years.
We haven't been building in silence either - the first year we did almost 300 onboarding calls. We have hundreds of Slack Connect channels set up with our users and it's helped us build this platform.
We built Loops because we used Mailchimp, Sendgrid and Mandrill at our previous companies. They were so painful and so expensive. There had to be a better way. Now, with thousands of users sending emails (>1m/day) we're delighted to remove the waitlist and open it up.
Now any one can use Loops, no call, no waitlist. And it's free for your first 1,000 contacts.
I hope this solves a problem for you. It solved one for me, I use it every day. And please! Let me know what you think :)
Congrats on the launch, @frantzlight and the Loops team! Chris, I'm reminded of what you had noted in your Relay interview: "Because delight just doesnโt exist in this space. I donโt even know if users in this are familiar with that term. Consider this: Thereโs no Notion of this space yet. Thereโs no Linear. Thereโs no Figma. We want to own that mantle." So great to see that goal being furthered! ๐๐ฝ
@mrakashsharma I still stand by that! We're going for it with Loops. Appreciate your support!
@frantzlight congrats Chris! The attention to detail in Loops is clear. Your team has taken something that is so painful and made it simple and easy. Not to mention, the customer support is second to none. Big fan and glad to be an early user!
Congrats on the launch Chris, Adam, and Loops team!! We love Loops - we been very happy customers at Fondo!
I bookmarked Loops.so almost a year ago to bootstrap the endless ideas I'm finally getting out the door. Honestly could have setup the waitlist last year. This feels like a no brainer. Simplicity, clean UX, caring about the finer details like fine wine is what developer products are all about. Using this has been pure joy! Oh and the docs are exquisite. ๐๐๐
I've been using Loops for the last month and have been impressed with the experience thus far. Most importantly though, the team is incredibly responsive and take the time to listen to feedback.
We've switched over from Customer.io and couldn't be happier!
Congrats yโall ๐
Weโve been using Loops at Framer and have nothing but good things to say. Its hands down the best solution to email in 2023. Try it!
Lightweight and gets out of your way type of product. Keep it up, Chris and the team!๏ปฟ
I remember the demo call, being amazd at loops but also asking "should it be used for marketing? Transactional? Product things?" and the answer being yes,yes, yes ๐ซ
This is an amazing product, really excited for you folks, brilliant years ahead!
Iโve been using them for ~6 months.
1. Grounded team always curious to listen to your comments.
2. Exceptional product that has zero clutter and is easy to use.
3. Simple way to send emails
@sidphoenix Thanks! And thanks for all the feedback over the past few months
As a long-time customer I'm super excited for this, I've been using Loops for close to a year already. So amazed by how much the team has been building during this period.
I use it for automation, transactions and marketing, and its all working really great.
Keep up the hard work and congratulations on the launch.
We're using Loops in production at https://thingster.app/ (subscribe to someone and any updates you get will be via Loops).
Nice and simple to use. ๐
Working with the Loops team and product has been a really smooth experience.
The product is super clean and designed specifically for SaaS, so it fit right into what I needed.
@frantzlight, @ryangilbert , and the rest of the crew really know their stuff when it comes to email, and they're always quick to help out with any questions or issues.
Highly recommend giving Loops a try if you're in the market! ๐
@frantzlight @abhiondemand Appreciate it and glad you've been loving Loops so far! ๐ธ
It's so great to see innovation in such a legacy space. I look forward to giving Loops a try in my next project. Good luck!
Congratulations on the launch! Iโve been following your work since a few months ago and looking forward to finally test it!
How could you not love this platform?
It's super easy to set up, create, and send what you need with Loops.
The team is ultra friendly, helpful, and all around amazing.
@krispuckett thank you! glad youโve enjoyed using Loops for your newsletter ๐
Congrats on the launch! We're been watching Loops and recommending Loops within the no-code Bubble community for a while.
@frantzlight Amazing look forward to testing it. We've already got a video tutorial showing how to link the Bubble API Connector with Loops API available to watch here https://www.planetnocode.com/tut...
@ryangilbert docs werenโt totally clear on this but do you support arbitrary custom events with custom properties? I am assuming yes.
@trevin Yes! You can :)
We will work on getting that portion of the docs cleaned up to be more clear.
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