Mailchimp for LiveChat — Turn your chat widget into a multifunctional marketing tool

As a usual LiveChat user for my work, I think it's very usefull and necessary app. Great job! ;)

Hello Hunters! Today we’d like to show you our latest integration with Mailchimp, which turns the chat widget into a multifunctional marketing tool. Now you can provide great customer service to visitors to your website via chat and also nurture relationships by inviting them to sign up for your newsletter in the pre-chat survey or during the chat. You can also promote your newsletter to website visitors via automated messages displayed contextually on certain conditions. But that’s not all. As everyone knows, email marketing isn’t exactly about sending as many emails as you can to the largest possible audience. It’s mainly about delivering valuable content to the right people. To make sure that every subscriber receives content that’ll engage them, we’ve synced up the Mailchimp audiences with LiveChat groups. Each group of visitors, based, for example, on language, interests, or customer profile, can be automatically assigned to the right audience. So now, your new subscribers will receive content better suited to their actual needs, which makes it all the more likely they’ll convert in the future. With this new integration, you also have access to the Mailchimp data inside the LiveChat app, which provides you with additional context during the conversation. Thanks to the shared database, you can view their subscription details, open rates, and the audiences they belong to, etc. What’s more, if you want to ask visitors to sign up to the newsletter during the chat, you can instantly choose which audience you want to assign them to, as you’ll know what they’re interested in. You can use LiveChat data in Mailchimp: Knowing how your clients interact with your brand via chat can give you additional insights while designing Automated Customer Journeys to enhance subscriber profile information for further segmentation and a personalized experience. What’s more, specific chat events can now trigger automated marketing campaigns, for example as a follow-up to the chat. To sum up, with our new integration you can: - Engage your visitors more contextually with automated messages based on customer profile and behavior, promoting your newsletter in the right place at the right time - Nurture relationships by collecting email addresses via automated messages, pre-chat surveys and even during the chat via a personalized signup form - Use customer insights from LiveChat data for your Mailchimp customer journeys and email campaigns - Check your customers’ subscription details in LiveChat to get more context during a conversation - Assign your Mailchimp audiences to LiveChat groups so you can send the right content to the right people What do you think? Tell us in the comments below!

YES! Was literally searching for a tool like this today. Going to give it a go right now. Congrats on the launch!

LiveChat is an amazing tool itself – our team is using it everyday to talk to our customers and prospects! 🧡 However, various integrations with other leading tools on the market makes it even better! Keep on the great work team! 💪

Try this new integration!! very powerfull !! Congrats LiveChat team 🚀

I can't express how happy and proud I am to see this product come to market! It was a genuine collaboration between the fine folks at LiveChat and Mailchimp. Chat is an underserved space for Mailchimp users and this tool brings some valuable and advanced functionality. Mailchimp for LiveChat is the first integration to surface a 'starting point' for customers creating automated emails using Mailchimp's Customer Journey Builder!

Great job !!! The logo captivates))

Looks very well an fully done, I like it. Im going to try!