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Customerly Aura — AI assistant for support teams
Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
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@luca_micheli Congrats on the launch, Luca & Team! 🔥 Love the bold video 😂
@fscholz Thanks Felix. We needed something bold to change this industry! Too many sh*tty chatbots out there sharing poor support replies.
@luca_micheli Why have you not integrated the ChatBot into your own page customerly.io?
I wonder, you are selling a product you do not use yourself?😅
@luca_micheli 100% not! Check your landingpage customerly.io there is no chatbot integration on the startpage?!
@jlogic Thank you Josh for your support! we'd love to see Referral Rock one day using Customerly Aura 😍
Hi there, Product Hunters! We're excited to unveil this new AI feature we've been passionately working on. We believe this is a new paradigm shift.
Try out the AI Missions, they're very cool ;-)
@daniele_ratti we are building the future of customer support efficiency with Aura 😍
Looks great, congrats on launch!
I definitely think the combination of bot + human is the way to go on support chat
@goenning Thanks for your help Guiherme!
I strongly agree with you, we created Aura with that in mind. It must be an assistant to the human team rather than a gatekeeper.
We wanted to reverse the direction the support chatbot market was going with all the useless prompts and endless loops.
Today GPT is very powerful for handling support conversations when is set the right way and with the human team backing up when needed.
Aura will work for you and with you.
Wow, I'm really excited to give this a try! The concept seems promising and I can't wait to see how it performs in action. Kudos to the team behind it for bringing such innovation to the table.
@debiff91 Thank you Simone for your feedback! I'm looking forward to hearing your thoughts once you see Aura in action!
Thanks for your support
💡 Bright idea
Hi There!
Been a Customerly fan since day one, and their team always seems a step ahead in the development game 🚀.
Aura is a really a game-changer! Dreaming of the day I can use it on WhatsApp, where sadly, 70% of our support chats happen. Here's to hoping! 🤞🌟
Hats off to the Customerly crew for always pushing the envelope.
Can't wait to see where Aura takes us next, congraz again! 🎉
@edoardo_parisi Thank you, Edoardo for your feedback. This year will be dedicated also to channel support expansion like WhatsApp. More on our public roadmap: https://roadmap.customerly.io/cu...
Hey, Product Hunters! We're the team behind Customerly Aura, and we're super excited to see Aura in the wild. Building this platform was a labor of love, driven by our frustration with existing tools that treated customer interactions as tickets rather than opportunities to connect. With Aura, we're setting a new standard for customer engagement by combining our advanced Conversational AI with intuitive marketing automation and satisfaction tools. We'd love to hear your thoughts, suggestions, or any questions you might have!
@gianni_genovesi Well said Gianni 👏 You and the rest of the team did incredible work to make this happen!
I remember when I saw the first conversation fully handled by Aura at 40.000 feet... It was just magic.
Thank you for being part of this amazing journey together 😍
Hello Product Hunt!
We are excited to introduce Customerly Aura to you.
From day one, our mission has been to revolutionize the way SaaS companies communicate with their customers.
Personally, what I think is truly revolutionary is Aura's ability to adapt to the business context, chase its given mission, and figure out when it's the right time to quit and assign a conversation to customer support. Unbelievable.
We are here to answer all your questions and look forward to hearing your thoughts and feedback!
@giorgiobertolotti you said it right Giorgio...The missions are one of the killer features of Aura. It's incredible what businesses can achieve with the mix of AI Intents + AI Missions + User data.
Thank you for joining the team and being part of this exciting launch.
We are looking forward to seeing where Aura will be in a couple of years!
Let's rock 🪨🚀
@g_briel It's not just the idea, it's the execution of the product itself. Maybe you are right, we haven't communicated it the right way.
@alex_jax Thank you so much for your support Alex! Looking forward to seeing it implemented in your project
@hai_ta1 Thank you so much Hai. This is exactly the reason why we built it in the first place. We hated chatbots and we wanted to make them better.
Ciao Luca! Congrats on the launch of Customerly Aura. It's refreshing to see a focus on overcoming the typical frustrations of chatbots. The high confidence sharing policy sounds particularly promising for maintaining customer trust. Curious, how does Aura handle industry-specific jargon or technical queries? Keep up the amazing work!
Thanks @alex_dulub for the support! Once you train it with your knowledge base which contains by default your jargon and technical responses you will see her doing her best speaking that language. We have been using it for months and we have seen her doing amazing things so far with our customer requests.
@igorzanella On a mission to solve bad customer support chatbots! Thanks to being part of this amazing team ♥️
@garik_avetisyan Thanks Garik, this has been truly a one-of-a-kind product we created, and thanks to your designer team we could quickly bring to life this product 🙏
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