Eunice Koo

Less Annoying CRM - Contact manager for small businesses, now with a new design

Less Annoying CRM 4.0 is the newest version of the #1 easiest-to-use CRM in the industry. Built to be brighter, cleaner, with less visual clutter than our predecessor, LACRM 4.0 helps you manage your contacts, tasks, and pipelines in one sleek package.

Add a comment

Replies

Best
Tyler King
CRMs are boring. Like, super boring. And if you’ve ever used one, you know they’re also annoying. The user experience is clunky. The features so complex that you need a PhD to get things working properly. The pricing is both expensive and intentionally misleading (listing monthly prices even though they require you to pay annually? wtf?) So 14 years ago, my brother and I started Less Annoying CRM. The name says it all. We’re yet another CRM, but, you know, less annoying. Still a bit annoying because who in their right mind gets excited about CRMs? But *less* annoying. It was really important to us to bootstrap the business. After all, the main thing making other b2b companies annoying is that they have to please their investors. But the downside of bootstrapping in such a competitive industry is that it takes a **long** time to catch up with the competition. The product started out less annoying, but also honestly kinda mediocre 😬 because there’s only so much two people can do on their own. But gradually over time, we’ve built up a fanatical group of customers, hired an amazing team of people, and slowly made the product not just less annoying, but actually pretty freaking good. This launch is the culmination of all those years of hard work. As of today, we’ve gone from being a customer-friendly but difficult-to-look-at CRM ➡️ a product that I’m actually proud to put head-to-head against the best in the biz. If you’re new to LACRM, here’s what you can expect: 👉 Simple - We only serve small businesses, so there’s no distracting power features meant for giant enterprises. 👉 One price - I hate pricing grids. It’s so hard to figure out which version you’ll need, and you always worry about getting upcharged after you’re trapped. We just have one price: $15/user/month. 👉 Great customer service - No chatbots, no outsourced support. Our average CRM Coach has been on the team for five years, so you know you’re talking to an expert. If you’re an existing customer, here’s what’s new: 🎨 A brand new design that takes our product from looking practical but outdated to looking modern and clean. ⚙️ Brand new Workspace widgets let you pick and choose exactly what you want to see on your dashboard 🗂️ Custom field sections let you sort your fields out into categories (+ collapse them to get them out of the way) If you’re a current customer, I hope you love the changes, and I’d love to hear your feedback! If you’re new to LACRM, give it a spin (you don’t even need to sign up to try it out, just click “see how it works” on our homepage). Thanks! 👀 P.S. Here’s a special link for Product Hunters that will get you a 60-day trial (vs. our usual 30-day trial) if you're interested: https://www.lessannoyingcrm.com/...
Axel Lavergne
@tyler_king1 amazing story, thanks for sharing this much in your comment. I didn't know LACRM was bootstrapped, congrats on the launch!! 🚀💪💪
Tyler King
@axel_lavergne Thanks! Yeah, my first job out of college was at a VC-funded startup and almost everyone got laid off during the financial crisis in 2008. Thankfully I kept my job, but it was such a terrible experience that I decided I'd never raise money from investors because I don't want to ever be in a situation where we can't survive with just the money our customers give us.
clank sucks
let me tell you, I know my way around CRMs. I've used CRMs your grandma hasn't even heard of. LACRM is definitely less annoying comparatively. and this new launch? incredibly less annoying. just beautiful. thank you guys for understanding my pain points.
Tyler King
😂 Thanks @clank_sucks! Glad you like the new version!
Gail Buffington
Please update your name to Less Excruciating CRM, as nearly every CRM product I've worked with has been a painful, mind-bogglingly labyrinthine slog. Kudos to the team on this great launch!
Tyler King
@gail_buffington I think less-mind-bogglingly-labyrinthine-slog-crm.com has a certain ring to it 😂
John Riley
I've used LACRM for a number of years it's far and away the best app in my tool box. I live in this app and the new version is fantastic. Thanks Tyler!
Tyler King
@john_riley1 Thanks so much, I love to hear that! "I live in this app" <- That's so motivating for us. I know that when you leave an app open all day, every little detail matters. I know we're not perfect yet, but we have a lot of ideas on how to keep improving bit by bit.
Michael Koper
I'm not a customer, but recently I made a LACRM integration with their new API. All I can say is that their support is really top-notch. They were really helpful and open to feedback. Just by talking with many of them, you can see that the company's culture is great. It is great to talk to people who can actually help you instead of some tier 1 support person.
Tyler King
@michaelkoper Thanks Michael, that means a lot! Even though we're a tech company, support has always been out main point of pride. I'll definitely share this with the team!
Perfect Partners Transcript Brigade
We spent years looking for some way to keep all our detailed client information, calendar, notes about jobs, and all our other information in one place instead of spread across multiple apps and products. We finally discovered LACRM in 2018 and haven't looked back. Now we can keep track of all of it just by going to one app. Everything is there at our fingertips. The pipelines are a true lifesaver as we work our way through the multiple steps necessary to set up new clients and keep track of their progress. Some of our clients do not need our services for years at a time, and of course we forget our previous interactions during that long gap; but with LACRM we are able to go back and read it all and get back up to speed with that client in just minutes. We love the responsiveness of the customer service team, always a reply within a very short period of time, and problems are quickly resolved. We're so happy we discovered this product, and we'll keep singing its praises forever!
Tyler King
@pptb wow, thanks for sharing! I think we should have you write our marketing copy from now on 😂 Seriously though, it means a lot that you've been with us for five years now, and feedback like this keeps us motivated to keep working even harder on future improvements.
Luqman Sadiq
Less Annoying CRM is a quality product from quality people. Congratulations on the launch!
Eunice Koo
Thanks so much, @lsadiq! :)
Tanmay Parekh
All the best for the launch @tyler_king1 & @eunicelacrm
Peter Ryan
There are about 650 CRM’s out there, I have tried 100 at least, Less Annoying CRM is the Best Value CRM out there for Small Business, Great Customer Service and the product is getting better and better all the time Do your self a favour get a Trial
Tyler King
@peter_ryan1 Thanks for your support! You've really put in your time trying all those CRMs. We'll do our best to make sure you never need to go through that again.
Adlane Fellah
I love less annoying because it is less annoying than other CRMs. It is simple to use and very affordable. I highly recommend for very small businesses like mine! It has excellent customer service for any issues.
Tyler King
@adlane_fellah Thanks for being such a strong supporter for all these years.
Calum Smith
I have no clue what other companies look for in a CRM, but every time I looked at this, or using the likes of Wired contact, maximiser, salesforce they are just overly complicated for me and to adjust anything required an IT person to talk to me over the phone and expect me to understand what I'm doing. With Less Annoying, it was simple, I can change things easily with out any help or very little, as it is that straight forward. I can makes this a simple or as complicated as I like, hide tabs or remove them and on top of this its really cost effective compared to the others. The online tuition is great for staff training and the plugins and integrations work well. I would highly recommend
Tyler King
@calum_smith_lanier Thanks, I'm really happy to hear LACRM is working out for you! You just described exactly what we were hoping to achieve 14 years ago when we first started.
Kandice Gunn
Love this CRM! Especially the cleaner brighter dashboard. I am a new user but have appreciated the ease and simplicity compared to many many complicated and expensive CRMs out there. As a virtual assistant I need a platform that can handle several calendars and multiple contacts. As I get more familiar with LACRM I only love it more!
Tyler King
@kandice_gunn Thanks! I'm glad to hear it's working well, and I hope you're not shy about using our support if you run into any questions.
elizabeth sarkisian
I’ve used LACRM for many years now. I love it’s simplicity and efficiency for all of my needs. And there are actual people you can call for assistance - they pick up the phone and answer my questions. That kind of customer service is unheard of and is invaluable to me.
Tyler King
@esarkisian I'm glad to hear you've had a great experience with the customer service. Feedback like this keeps us going!
Matthew Esh
I love how easy LACRM is to use.
Kam Samji
I've been an LACRM customer for many years and it has exactly the perfect balance with features and human support within 24 hours at no extra cost. It is very customizable and now with the Zapier integration is now even more powerful. They're a great team - I love them having my back.
Tyler King
@kam_samji Thanks Kam, I really appreciate the support, and the loyalty over the years. We've got some more improvements in the pipeline, so stay tuned!
Ivan Pelypenko
@tyler_king1, congrats on the launch!
Tyler King
Thanks @ivan_pelypenko1, appreciate the support!
Paul Burley
An excellent CRM and find it works well for me
Tyler King
@paul_burley Thanks, glad it's working well for you!
edmund amoye
Congrats on the launch @tyler_king1.
Julie Draczynski
I've used LACRM for about 6 months and it's completely automated the way we manage and engage with our contacts. It's incredibly easy to use, reasonably prices and has truly been a game changer for how my team manages our day to day!
Tyler King
@julie_draczynski Thanks for sharing! I'm really glad to hear that LACRM has been working out.
Sheryl Reynolds
Love LACRM! It's my "home base" for my work day. Great organizational tool and amazing customer support!
Tyler King
@sheryl_reynolds That's awesome, thanks! I'll pass this on to the support team.