SMS Bot Creator — Automate SMS replies using a bot

Hello Product Hunters 👋 Excited to share SMS Bot Creator with this awesome community here on PH. We launched SMS Bot Creator few hours back and already 100+ businesses have created bots and we have already answered over 1800+ queries 🤟🏽 Alright - so what is SMS Bot Creator and why we created this? SMS Bot Creator allows you to create & train a bot that works directly with your phone number. There is no installation or coding required - it just gets attached with your phone number like Mac Mini getting attached to a TV Screen to provide the brain power. You can add possible keywords & answers to those keywords. Also, for answering any specific query, you can setup a webhook to fetch data from your database and send that data as reply after feeding it to a set reply template. For example: If customer sends BALANCE, you can hit your API with Customer's Phone Number and return back the value. You can set template as "Your account balance is [[BALANCE_AMOUNT]]" so the user get's the answer this format. Why we created this? We really like what Intercom, Drift and other folks are doing. But, there is one thing we don't like about these bots - dependency on their chat box. Also, you have to install the code on your site and app. So, we decided to create a BOT ENGINE which can be plugged into any of the existing communication apps like SMS, Facebook, Whatsapp and so on. Our idea was to build a no-UI, no-installation, no-code Bot Maker. So, we built this tool. Currently, you can plug this Bot into a phone number (we provide phone numbers in 70+ countries and you can port your phone numbers as well) and let users text you from their mobile phone. We have number of new features in the pipeline for the SMS Bot Creator like allowing users to create & send surveys, support MMS and more. Hope you like it.

Congrats on the launch! We get inquires for sms bots pretty often and finally there is someone with the solution. Also niche use cases in politics and fund raise could be huge just like Hustle does.

This is a really well developed product. Could be really helpful for small and medium sized businesses. I have one skepticism though, do people in technologically developed countries like USA and Europe rely on SMSes for customer interaction? This would be a really good product for emerging markets like India. But even there, internet penetration is rapidly increasing, would a product using SMS platform really survive? You mentioned using WhatsApp and other platform support in the pipeline, which could really be helpful for scaling your product and taking it upmarket. A couple of questions: 1. What happens if the answer to a particular customer's query is not in the database? 2. How is this monetized? If you're already monetizing this, could you discuss your projected MRR for December😁?

I'm confused -- if a business already has a phone number, let's say 202-555-1234, how does SMS Bot Creator hook into texts incoming to that phone number? I went through the blog post but it seems you must choose a JustCall phone number. Can you direct me to a page explaining this in more detail? Thanks!

Nice product. Getting a phone number in Germany does not take 30 secs. You need to send an ID assuming you use twilio for getting those phone numbers. Would adjust the copy. Twilio has also a nice SMS chat bot builder for those who are just looking for a Chatbot

We were looking for an automated sms response solution for non-standard customer queries. This seems to be answer to that. We will check this out! Awesome!

this is amazing!