Hey hunters, my name is Danni and i'm the CEO and co-founder of Jaco,
This is our first time on Product-Hunt, and we're all extremely excited!!
Jaco records every user interaction, event and mouse movement, allowing you to see an high-quality movie of your users, and get real-life feedback on how your users actually use your application.
We've created Jaco out of frustration with existing user-testing/support/analytics tools, combined with our deep love for the web.
We've worked hard this past few months making Jaco the easiest & most accurate session recording tool out there,
But our main goal is not only give you an easy way to see your users, but also mark the interesting things you need to watch.
I'm happy to give all product hunters a 20% discount using the code: PRODUCTHUNT-LOVE
(You can enter the coupon on the billing page after you signup)
I'm here to answer all of your questions!
Ask away!
This is a game changer! After experimenting with the Beta for quite some time, I managed to get tangible insights to how users engage with my site and consume content and managed to translate it to better conversions. A killer product with many delightful touches.
@otymix which startups could not afford $149 / month for understanding their customers? Genuine question because I think it depends what stage a startup is at. I'd say this price is nothing compared to other costs and the results these types of tools can yield.
@otymix@sheppyc I know this thread is a few months old but I just got an email from these guys that they are discontinuing their free tier (funny how they originally called it "always free") and came here to look for alternatives.
I wanted to answer @sheppyc question on which startups can't afford this - bootstrapped startups, the ones that need it the most too, as they mostly likely don't have the UI/UX staff. Jaco has a good product but unfortunately I can't afford it at the moment - I am generating exactly $0 revenue, offering the product to a few beta-testers.
As an early Beta user I have to say that this product and the team behind it are both awesome, the amount of innovation it brings to the table is with not doubt huge. Take it for a test drive.
@jimmymackin Although we ultimately share the same goal, our aim is to provide you with insights into what you should fix VS analysis, we're doing that by a combination of features:
You can see the session timeline on the sessions page
Each session gets a customizable session score, the higher it is, the more relevant it is(and packed with information)
The next features we're planning to launch will focus on even deeper insights into your application & users.
@alex_flom Thanks Alex, Although we ultimately share the same goal, our aim is to provide you with insights into what you should fix VS analysis, we're doing that by a combination of features:
You can see the session timeline on the sessions page
Each session gets a customizable session score, the higher it is, the more relevant it's(and packed with information)
The next features we're planning to launch will focus on even deeper insights into your application.
@rickats There are a lot of differences, the most noticeable one is the recording quality, if you're running a complex application, you will get far better results using Jaco.
We also detect common patterns and issues, sending you interesting sessions you should watch, and allowing you to find exactly what you need, when you need it.
I think that if you give us a try, you'll easily notice the difference!
@johntheoak@svenvd_zee We support two modes, by default we simply do not record any user input, you can enable user input recording, when enabled, we'll still not record passwords/credit cards.
On top of that, you can censor parts of your application that are sensitive.
I'm using it all the time and can't make any decision about a user without it, our product team is also a fan. The tool is fast and also integrates with our analytics so I can close the loop -the UI had a major upgrade during March - keep up the good work
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