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Tara McQuaide

Journeys by Indicative - Discover all the paths customers take through your product

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Indicative's latest feature, Customer Journeys helps you discover the most common paths customers take through your product and towards conversion. Build Multipath Funnels and Cohorts based on how customers move through your product for further analysis.

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Tara McQuaide
Maker
Hey there Product Hunt 👋👋, Indicative Customer Journeys is our latest feature that helps you discover the most common paths customers take through your product, website, and towards conversion. Now Indicative users can visualize the most complete customer Journey: ➡️ Identify the Journeys that lead to conversion ➡️ Answer common questions like "what users do after they create an account or log on to your product?" ➡️ Identify the path users most frequently take through your product to inform your product roadmap and improve the customer experience Interact with the Journeys customers take: ➡️ Understand new user behavior by mapping their Journeys ➡️ Analyze the difference in the way new and existing users navigate the product ➡️ Build new Funnels and Cohorts or refine existing ones based on an in-depth analysis of how customers journey through your product from one starting event Eliminate churn completely: ➡️ Know what paths customers take before they cancel, drop off, or churn ➡️ Prioritize your product roadmap by improving features that lead to churn ➡️ Identify the most common paths that lead to churn and change the behaviors of customers before they drop off Indicative connects directly to your data warehouse, creating a single source of truth that enables complex data analysis. Our multidimensional user flows quickly diagnose drop-offs and identify high-conversion paths, allowing you to obtain a truly holistic view of your customer. No code or SQL knowledge required.
Eugene Hauptmann
@tara_mcquaide nice. That’s what GA should look like. Any plans for historic data visualization?
jeremy44
Maker
@tara_mcquaide @eugenehp Hi Eugene, yes! Indicative can connect to your data warehouse/lake for easy historical analysis.
Kumar Mettu
@tara_mcquaide @eugenehp GA Used to have this feature (At least GA for mobile apps). For whatever reason, Google decided to remove it with Firebase integration.
Tara McQuaide
Maker
@eugenehp @kumarmettu Yeah, it is a bummer. If you're curious, we have a pretty good write-up of how Indicative compares to GA here: https://www.indicative.com/indic...
Aleks Bochkov
Looks great! Congrats 🚀
Tara McQuaide
Maker
@bochkovaleks Appreciate you showing support, Aleks!
Patrick Thompson
Congrats on the launch! Sankey charts ftw.
Ivanna Wendel
Very useful tool for creating a customer-focused mentality throughout the company. Great job!
Tara McQuaide
Maker
@ivanna_wendel Thanks! Glad you like it :)
Jason Lannert
Journeys makes it super easy to learn what my customers will do next! it has helped me increase conversion and lower churn. love Journeys!
jeremy44
Maker
@jason_lannert Happy to hear that! Thanks Jason!
Ken Savage
Does indicative tell me where the traffic came from and the complete Journey they took through the site?
Tara McQuaide
Maker
@kensavage Hey Ken, yes Indicative will show you where traffic first came from, followed by the paths of action or journeys taken thereafter.
ayberk bozkus
It was a creative project, I will try. How can we implement ?
Tara McQuaide
Maker
@ayberkbozkus Hey there! We have public demo data set available for free that can be accessed by navigating to the GET IT button above. Alternatively, you can log in at indicative.com
Bogdan Ionita
Great UI, gotta love analytics :D
Tara McQuaide
Maker
@bogdan_ionita Thanks! We do too :)
Lincoln Singh
Great tool! Congrats guys.
Tara McQuaide
Maker
@lincoln_singh Thanks, Lincoln - appreciate you checking us out and showing support.
Frank Foster
Really smooth build guys. I love it!
Tara McQuaide
Maker
@frank_foster2 Appreciate it, Frank! I'll be sure to let our dev and product team know as they really crushed it on this one :)
Jason Lannert
love this product!!!!
Tara McQuaide
Maker
@jason_lannert Appreciate it, Jason :)
Franciska Dethlefsen
This is an awesome feature addition to an already powerful product 🤩
Ali Jelveh
Love the idea. Congrats on the launch!
jeremy44
Maker
@jelveh Thank you!
Marc Liebmann
So excited to see Indicative launch another great analytics tool to go along with their unique multipath funnel!
Kate Rusalovich
Great and simple dashboard! I wonder, for example, if we use the analytics from the Amplitude, in particular, cohort analysis and funnels - why should be nice to switch on Indicative?
Tara McQuaide
Maker
@new_user_3324976ae5 Good question! Compared to Amplitude, we have a couple strong differentiators. First, our ability to connect directly to your data warehouse - Indicative is the only product analytics company that can do that. Additionally, when it comes to funnel analysis, Indicative has multipath funnels that are especially useful when used with Journeys. All the above is most easy to see when inside our product, for which I'm happy to help set you up with a demo if you'd like?
Akhil Gupta
A definitive problem statement which you are solving. How is it different then Mixpanel?
Tara McQuaide
Maker
@akhil_gupta3 Hi Akhil, thanks for the question. Similar to above, Indicative has direct data warehouse connection while other product analytics companies do not. If you'd like to see more of this as well as how our multipath funnel and other features compare to Mixpanel, I'm happy to help set you up with a demo.
Jimi Desmet
The project looks very well thought and well designed, great job! Is there a feature telling you where the customers came from?
Tara McQuaide
Maker
@jimi_desmet Hi Jimi, thanks for stopping by. Yes, Indicative has the capability to tell you where customers first came from whether that be on your app or website. This feature specifically also helps you explore where said visitors went to next from any event you're curious about.
Liza Karelina
Nice idea! How implement it?
Tara McQuaide
Maker
@eliza.karelina Hi Elizaveta, you can access this feature for free by following the link in the above GET IT button. This will send you to our dummy data that is accessibly for free to the public :)
Bilal Chaglani
Very well made Makers. Congrats on your launch!
Sam Phillips
Congrats! very insightful tool