p/hipchat-with-your-users
Team and customer communication together in one place.
Chris Messina
SmoochBot — Open source on-boarding bot for conversational apps
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Replies
Kumar Thangudu
@blaurenceclark this is worth checking out.
Andrew Brackin
We have a bot like this for Jobr within our layer in-app chat. When you sign up you get a message from a career concierge. If you ask a question you get a human reply. This is also great for re-engagement because we can send a push to certain sets of users (if something relevant comes up).
Hamish Macpherson
This looks really cool — also hey @kvgauthier, nice work! ;)
Chris Messina
Top Hunter
Hunter
This is an interesting experiment — will a Slackbot-like onboarding process improve retention and conversion? One way to find out right? Nice work @gozmike!
Mike Gozzo
@chrismessina Thanks Chris! We built SmoochBot entirely using our platform's public APIs and it was a joy to work on. So far, we're seeing about 8% lift on completion of our onboarding and we're collecting better, more useful, data on who are signups are and what they're building. If you'd like to build a similar experience for your web/mobile/whatever app check out our platform and stay tuned to our blog for info on how to build this kind of thing yourself!
Pulkit Agrawal
@chrismessina @gozmike we're moving towards more conversational products because users are tired of seeing static interfaces that are generic and not specific to them. I think conversational apps are the precursor to really advanced dynamic and contextual interfaces. Until we get good at building those, products will ride on conversational products (which are in essence dynamic and contextual interfaces!)
djjaron
Awesome library of conversation bots & integrations. Whispers feature is incredible.
Dan Seider
Love what the team @smoochlabs (@gozmike) has been up to. Been using their products since they first posted on PH. I'm excited for what they'll bring in the future. Smooch has been essential for us building our product by listening to community.
alavers
If you want to build your own bot I've posted an article that details how this works: http://blog.smooch.io/how-to-bui... and I've also posted a sample bot implementation on Github that you can easily deploy to Heroku: https://github.com/smooch/smooch... Happy hacking!
Walid Ark
Really interesting, i ll give it a try 😄
Liam Williams
Just started using Smooch this week for marketing and web app support. Just fell in love with it today ❤️ I Highly recommend trying it!
Ingo Radatz
Really nice. I have tried to give it a spin but got lost after login. I have one app integration but couldn't find anything related to on-boarding. I have visited our site with the phone - maybe not all options are available? Btw. a lot of the footer links point to nowhere (404).