I am thrilled to launch a huge iteration of HelpRealm - the free SaaS support ticket system! We have improved the product greatly and have made several updates. A new thing is the embeddable widget. This way you can integrate a support button along with a contact form directly into your website! A new ticket is then created when the form is submitted and you can respond via your support workspace. For all new users: What are the features of this ticket system? ⭐ Support via personal ticket form, E-Mail ticketing and API (REST / Widget) ⭐ Unlimited tickets, agents and groups ⭐ Custom ticket types ⭐ Localization ⭐ Admin and agent roles ⭐ Custom groups ⭐ Reply via ticket workspace or e-mail ⭐ Gravatar support ⭐ Support FAQ ⭐ Security features ⭐ Responsive layout The ticket system is especially suited for community managers, freelancers and small teams / businesses. It is built on the famous Laravel web framework which makes it a robust and stable product. Try it out today and start supporting your customers!