HelpKit Knowledge Base
p/helpkit-knowledge-base
Build a professional help center or doc site with Notion
Dominik Sobe
HelpKit AI β€” Supercharge your Notion knowledge base with AI
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HelpKit AI turns your Notion help center or documentation site into a smart, 24/7 AI chatbot assistant that provides precise and instant answers to your users. Let our AI help you resolve issues faster and save hours on customer support.
Replies
Dominik Sobe
Hey Product Hunters πŸš€ Dom, founder of HelpKit here. I'm super excited to introduce you to HelpKit AI – the best way to turn your Notion docs into an AI powered chatbot. πŸ™‡β€β™‚οΈ Background In today's fast paced age, immediate and precise customer support can make all the difference. We realized that while Notion offers an incredible platform for knowledge bases, there was a gap in providing real-time, AI-driven answers to user questions. This led us to the birth of HelpKit AI. πŸ’‘ Solution HelpKit AI seamlessly turns your Notion help center or documentation site into a smart, 24/7 AI chatbot assistant. Think of it as having a ChatGPTβ„’-like assistant that’s custom trained on your knowledge base, ever ready to serve your users! πŸ’Ž Features πŸ€– Custom AI Chatbot: ChatGPTβ„’-like experience tailored to your knowledge base. πŸ’° Cost-effective: 100x cheaper than traditional customer support. πŸ“Š Insights: Receive actionable feedback to improve your knowledge base continually. πŸŒ™ 24/7 Service: Your AI assistant never takes a break! πŸ”Œ Easy Integration: A simple add-on to your existing HelpKit project. When users engage with the search bar on your site, they'll now see an "Ask AI..." button. A single click and they’re chatting with a bot ready to assist them! And the engine running this? The powerful OpenAIβ„’ GPT-4 model. Customer support is a pivotal aspect of any business. With HelpKit AI, not only do you ensure that user questions are addressed promptly, but you also get insights into areas of improvement, all while saving immensely on support costs. Dive in and experience the future of instant customer support with HelpKit AI! Let us know your thoughts and how we can better serve you. πŸ™Œ Your questions, feedback, or just a hello – drop them in the comments below. Thank you for your interest in HelpKit AI! πŸ™
Jim Raptis
@sobedominik it's the most straightforward & efficient way to support your customer. The AI chat widget is a life saver for founders & small teams. Great work! πŸ‘
Dominik Sobe
@draptis Thanks Jim! Appreciate it πŸ™
Dominik Sobe
@kambanthemaker Thanks, super happy to have you as a customer Kamban! πŸ’ͺ
Daniel Feles
@sobedominik Dom, the idea of integrating AI with Notion docs for real-time support is truly innovative. Wishing HelpKit AI great success; looking forward to trying it out and seeing its impact on customer support!
Danielle Johnson
Great use of AI that'll save a bunch of time fielding simple support requests. Beautifully put together, congratulations for the launch Dom! πŸš€
Dominik Sobe
@dinkydani21 Thanks Danielle! Means a lot!
Khoa
This is a great idea, congrats on the launch Dominik
Dominik Sobe
@onmyway133 Happy to hear it’s a great idea. We think so too :)
Rylan Blowers
We use Helpkit and it has been such a step up from other Support tools we've used in the past. It is so much easier to create articles in the place we already live, which is Notion.
Dominik Sobe
@rylan_blowers Super happy to hear from a fellow HelpKit user! πŸ‘Š
Christopher DengsΓΈ
Big respect for taking your time and perfecting this feature to this point. Love helpkit πŸ₯°
Dominik Sobe
@christopher_dengso Hehe thanks for the kind words Chris 🫑 Just talked with HelpKit and it loves you too πŸ«‚
Sander Visser
When AI boomed a couple of months ago, many companies scrambled to add AI to their app. Not Dom. He thought about it, and thought about it more. Then he experimented a little. Then he realized that other companies AI implementations were rushed and sub-par, simply trying to ride a wave. He carefully crafted this release. He tested it for a long time before releasing it to a small set of customers. He wanted to make sure he got it right. Dominik truly cares about everyone who uses HelpKit for their business, and he makes sure that your customers get the best service possible when you use HelpKit.
Dominik Sobe
@fishsander Wow, thanks for the kind words! Seems like you saw my Tweets about initially struggling getting the feature built. I am happy to have taken a bit more time and really proud with the result now!
Victor Metelskiy
I'd say, this is the best way to start with AI in customer support. Congrats on the launch, @sobedominik !
Dominik Sobe
@victor_metelskiy Hehe, I think so too! πŸ™
Shayan
Congratulations on the launch man!
Dominik Sobe
@sh4yy Thanks Shayan!
johnny makes ⚑️
congrats on the launch! a genuinely useful application of AI, and the care and attention to detail in the product is easy to see - love seeing the evolution of HelpKit πŸ”₯
Dominik Sobe
@johnny_makes Thanks Johnny! Glad you like it πŸ”₯
Thomas Watson
The AI addition to Help Kit will be a great enhancement to an already fabulous tool, the most cost-effective and beautifully designed knowledge-base I've seen.
Dominik Sobe
@thomas_watson1 I hope so too!
Sankeerth Julapally
The cost-effectiveness of HelpKit AI compared to traditional customer support is impressive. Saving 100x on support costs can be a significant advantage for businesses. Good work @sobedominik
Tobias Whetton
If you use Notion for documentation, wiki or help center, it's a no-brainer to use this. It's also a lot more cost-effective than other AI solutions! Such a great implementation @sobedominik, congrats on the launch πŸŽ‰
Dominik Sobe
@twhetton Appreciate the kind words Tobi! Happy to hear your think our offering is a no-brainer 😊
Halina Makeeva | Parsers VC
Congrats on the launch and good luck today.
Dominik Sobe
@halina_makeeva Thanks Halina!
Charlie Beveridge
Such a great feature - as a customer of anything, I'd always 100% opt to use this capability before searching through pages! Well done and congratulations Dom.
Dominik Sobe
@charlie_beveridge Thanks Charlie. We have been running HelpKit AI for the past 2 weeks and over 2000 conversations have now been successfully handled by the AI chatbot. Really excited and happy to see that it's going well!
Simon Rahm
Amazing, seems like a total game-changer! 🀩 Congrats on the launch, Dominik! πŸ™Œ
Dominik Sobe
@simon_r Happy to hear that from you Simon πŸ™
Ángel Pérez
Amazing launch! I don't usually fall for the AI hype, but this product is genuinely impressive. It's great to see indie makers doing cool stuff with AI. Congrats, Dom! πŸš€
Dominik Sobe
@angelperez Thanks Ángel! Means a lot coming from you. I am kinda the same. There's lots of hype about AI but I really think the feature we built is a great usage of it. Potentially can take off a lot of work for customer support agents so they can focus on the really tough questions instead.
Ankit Ghosh
Congrats on the launch - this is certainly going to many companies reducing the TAT for customer support. Great use of AI πŸš€
Dominik Sobe
@nutpanda Thanks Ankit!
Artur Mkrtchyan
Helpkit is great! Kudos to Deminik!
Dominik Sobe
@arturmkrtchyan Thanks Artur! Pleasure to have you as a customer!
Anton Cherkasov
HelpKit AI sounds like an incredible tool, Dom! πŸ‘ I've been using Notion for a while, and having a chatbot an AI assistant right on my documentation site would be super cool!
Dominik Sobe
@a007mr Thanks Anton! Super happy to hear. Def check it out and let me know πŸ’ͺ
Easlo
This can really be instantly helpful if you already use Notion as your knowledge base!
Dominik Sobe
@heyeaslo Thanks Easlo! Super happy to hear πŸ™