@dmitry_sergeev appreciate your comment. We try to keep our prices as low as possible so that any startup or small business could afford HelpCrunch.
With that said, we might come up with a special startup plan in the future :)
@daniil_kopilevych I mean for startup w/o revenue yet, would be nice to have 3 month free tier with limited amount of transaction. I think if startup failed, founders spend less money on validation, if success happens, people will upgrade to paid plan.
Hey everyone! We’re super excited to bring our widget 3.0 to you today!
Thanks a lot @kevin for hunting us.
When we started building HelpCrunch 4 years ago, it was obvious to us that great customer support doesn’t end at providing ‘chat support only’.
Great customer support isn’t about having as many support channels as possible either. Instead, we believe it’s all about building an overall better experience for YOUR customers and letting them get answers to their questions asap.
With that, we’re launching HelpCrunch Widget 3.0 - aimed at delivering the right answers to your customers faster and easier while also unloading your support team.
Using widget 3.0, you can:
💬 Talk to customers via a real-time chat
📗 Or provide self-service support via an integrated knowledge base
🙌 Or do both! Give customers a choice to get answers the way they prefer without ever leaving your widget.
We’d love to hear your feedback about the product and answer any questions you might have.
Use code PHWIDGET30 when signing up to get your annual 50% / 30% monthly discount on any plan.
@kevin@daniil_kopilevych we spent over a month looking for the right tools and Help Crunch brings the right one-two combination we need to keep in touch with our clients - and it doesn't cost as much as the competitors!
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