Hey Product Hunters 👋 Customers expect you to meet them where they are, and that means opening up multiple communication channels. But when you’re juggling email, live chat, social, and more, it’s easy for conversations to get lost, overlooked, and disorganized. That’s why we’re introducing Messenger in Help Scout—A new channel integration that makes it easier than ever for teams to bring customer conversations from priority channels into one inbox. With Messenger in Help Scout, teams can: - Manage Messenger conversations from their inbox - Use automated workflows for Messenger conversations - Add tags to keep Messenger conversations organized - Receive a holistic overview of support activity Ready to streamline your support channels? The Messenger channel integration is available today on current Plus and Pro plans - https://www.helpscout.com/pricing/

All customer convos in one inbox + the organizational and reporting benefits of Help Scout 🤩 More details on the channel integration here: https://www.helpscout.com/post/d...