Hall
p/hall
Self-serve and scale customer support with community
Kai Forsyth
Hall for Discord — Create a public, SEO searchable site for your Discord server
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Sync and push conversations from a Discord server into a branded community site, fully searchable by customers and search engines. Build a knowledgebase of Discord conversations and help customers self-serve answers with community knowledge.
Replies
Kai Forsyth
Top Product
Maker
📌
Hey Product Hunt people! Today we're launching our Discord integration for Hall. For those who aren't familiar, Hall enables companies to self-serve and scale their customer support by creating a community-powered support hub that empowers customers to find answers and get help. With our integration for Discord, you can transform your Discord questions and support conversations into a branded community site, fully searchable by customers and search engines. Users can search on your community site to self-serve answers from community knowledge from Discord, as well as official documentation and resources. We already have a number of Discord servers using Hall, including Typebot, Kinde, Apify, Helicone AI, and more. Best of all, it's entirely free. Sign up today and connect your Discord server to Hall in just a few minutes.
Patrick Thompson
+1 excited for this release.
Anubhav Ghosh
Finally a great solution for all the customer communities on Discord 🤝
Jordi Hermoso
Such a great solution for community discoverability! Love the product 🔥
Ivan Xu
Finally, a smart solution for our Discord support chaos! 🙌 Been looking for a way to make our community discussions more discoverable and this is exactly it. Love how it transforms Discord convos into a searchable knowledge base without any extra work. The fact that Typebot and Kinde are already using it (and it's free!) made it a no-brainer to try out. Just set it up for our server and it's smooth sailing! 💫
Kai Forsyth
Top Product
Maker
@_ivan1 Thanks Ivan!
Huzaifa Shoukat
Huge congrats to the Hall team on today's launch! I love how you're bridging the gap between Discord and the open web with SEO searchable sites. Quick question: How do you envision communities balancing the openness of these public sites with potentially sensitive Discord convos - are there built-in moderation controls for the synced content?
Kai Forsyth
Top Product
Maker
@ihuzaifashoukat Thanks! When connecting Discord you'll need to select the channels you want to sync – it's opt-in and we certainly do not sync everything by default. Any synced posts can also be manually removed from Hall.
Whale Lee
As a discord server operator, the closed traffic environment makes it difficult for me to link to more users. I'll try Hall for discord, congrats on Product Hunt!
Claire Mahoney
Finally, a way to make collective community knowledge into searchable answers for others! Great work and such a responsive team !
Eithiriel DeMerè | Language-Market Fit
Absolutely love this idea. Found it difficult to be a community manager or even member of Discord communities because almost all of them felt overwhelming.
Kai Forsyth
Top Product
Maker
@nikkielizdemere Thank you!
Yanlin Wu
My ears prick up whenever I found a tool for SEO. I use Discord frequently and I'm excited to see how Hall for Discord can help! Congrats on the launch!
Kai Forsyth
Top Product
Maker
@linda_yanlin Would love to hear any feedback you have!